McDonald's Menu Prices at 2690 Stirling Rd ★3.5 (2380)

⸻ Subject: Issue with Promotional Offer at Sterling McDonald’s on January 5th, 2026 Dear McDonald’s Customer Service Team, I hope this message finds you well. I am writing to bring to your attention an issue I encountered at the Sterling McDonald’s location on the evening of January 5th, 2026. At approximately 9:48 PM, I requested the 99-cent 60-piece chicken nugget offer through the drive-thru. The manager on duty, Jeremiah, initially informed me that the offer was not available. I then attempted to clarify the offer with another staff member, who also seemed unaware of the promotion. After a brief discussion, Jeremiah came to the window and reiterated that I never called him, and he responded with dismissive behavior. This experience was disappointing and not in line with the high standard of customer service that I have come to expect from McDonald’s. I would appreciate it if you could look into this matter and ensure that the promotional offers are consistently available and that the staff is properly trained to handle such requests. Thank you for your attention to this matter. I look forward to your response. Best regards, Damaris

Like all other McDonald restaurants. The food and drinks were as expected. The service was pleasant and polite.

Total scam, run from there! They gave us on the 24th of October, a coupon to enter a survey, offering us in return a 2 for one sandwich if completed. We did the survey, and received a code for the free sandwich, presenting ourself at the restaurant, claiming our things today, but they don’t want to honor it. The manager, instead of trying to de-escalate the situation, was screaming from the back of the kitchen « we don’t do this anymore, since three years ». But the coupon came from their place two weeks ago… false advertising and poor management

Strange McDonald's experience. Christmas day late evening. Very busy and staff is overwhelmed. Kiosks not working. Just one person to take orders. So ordering only good for drive thru. So over 10 minutes to place order, since the last taking orders walks back and forth. Easily taking over 10 minutes for each order to be received, with one person saying they waited over 30 minutes for a happy meal and drink. My meal took 15 minutes to receive. Food was good, but experience terrible unlike most McDonald's. Maybe it was some vacation staff, since they seemed they had no idea what to our how to do.

Tried to order a coffee with milk. Order app didn't have that option. Had to wait 5 mins for a person to order. They told us they had no milk. Apparently the machine was broken whatever that was. The staff couldn't figure out to open a milk jug to add it to coffee. Allegedly lattes wouldn't work either. Awful location.