McDonald's Menu Prices at 699 10th St E ★3.2 (2619)

Absolutely horrible since the building was rebuilt. I feel like this chain is going down hill and I've given it the benefit of the doubt. Disappointed everytime. The service, horrible. Ordering my own food from the kiosk, halfway works - card reader never works so I have to pay at the counter. Paying at the counter takes 15 min to get service. Order through the drive thru - may as well make the food myself. The literal receipt on top of the burger can say how I order it, and it'll be wrong. What a waste of time and money. Do everyone a favor and just close this location down. Let another fast food company come in. So Disappointed. Gave my food to some homeless. Hopefully they'll enjoy it.

Horrible experience at this new facility. We were the only customers inside. Every table was dirty. Seven flies swarming and attacking us. Had to place food on a far away table to act as a decoy. The garbage container was over flowing in the main dining area, we took pictures. A customer leaving the store as we entered said, be prepared to wait.They're moving very slow in there. Surprisingly, our food came sooner than expected. Not to mention, the new facilities do not have fountain drink dispensers in the main dining areas, the only way to get refills is to wait forever at the unattended counter for someone to magically appear from obscurity to obtain a refill. We, for one family, will be taking Mcdonalds off our to go to list. One, for its filth and two, no refills? That is the deal breaker!

On 1/24/26 at 7:06 PM I ordered a 20 piece nugget and large fries with one buffalo sauce cup and two of the hot honey cups. When I got my order the fries were partially filled and I received only two buffalo cups and no hot honey cups. I went back to the desk and told an employee in a green vest the issue, he went and told whoever was bagging the issue, she gives him the two sauce cups and I hear her say "tell him next time we're charging him". I overheard this and told her "You didn't give me what I ordered in first place so no you're not. Next time do your job!" with the guy I originally spoke to giving me an attitude afterwards. Very unprofessional; I don't like being treated like I'm trying to get freebies when I didn't receive what I ordered in the first place. Someone needs to be held accountable because this isn't how you treat your customers.

I asked for a burger and some fries and only gotten the fries and the burger was literally the first thing I asked for. He didn’t even repeat back the order to me or anything. Customer service always hasn’t been as good but it should be better.

Ordering in a koisk takes away the job from someone who needs a job at minimum wage. But then when we needed assistance from the help they did have, they were rude. Almost to an obnoxious stage. The food was mediocre not hot, not cold. Just sucked. I will never come back to this McDonald's