McDonald's Menu Prices at 19080 Bruce B Downs Blvd ★3.5 (1906)

This McDonald's is so convenient to so many things but it's not worth it! I have given them chance after chance but they just stink! Cold fries, wrong food, long waits. BUT today is what made me finally say enough. Despite the MULTIPLE advertisements for the Boo Buckets, including being an option to order on the kiosk, we did not receive our Boo Bucket because they were "out". BUT it was literally an option on the order kiosk. I would not have ordered a happy meal had I known they were out of Boo Buckets. We ate in so someone should have informed us that they were out and ask if we wanted to substitute for another happy meal or offer a refund. Instead they just brought us a random happy meal which happened to be some kinda of Mario Cart toy. So I just paid for something I didn't order and didn't want. They should be able to update the order kiosk to remove the possibility of ordering a Boo Bucket if they are out. I don't care if it is fast food. They have to fill my order off of what I inputted into the kiosk they should have checked with me before filling my order with something I didn't order.

Typical MDs fast-food spot. Sometimes it's quick, sometimes it's slow. Your order can be correct, or wrong. Depends on the day and the staff. My orders are usually on-point, but voices in the community tell me different stories 🤷🏾‍♂️

Went through the drive thru about 9 pm on Friday. The kid that took my order sounded like he hated life. No customer service skills at all. No thank you, no have a nice night. Then I get my food. Fries way over salted. Bun a bit stale. And my drink full of ice but not full of Diet Coke.

came here at 3:12am on feb 7? the regular manager is not here. i waited 45 minutes to place my order, no one came to the speaker. The second window said he is not trained to take orderes. no one came. The worse mcdonald’s service of my life. the order got placed after an hour. this location needs better management!!!

I have been going to this McDonalds almost every day for 6 months or so now because I work nearby. I have given a $5 tip to many of the staff here and I always get a coffee with 3 or 4 creams in the morning so I know they remember me. Anyways, this assistant manager told me her name is Natalie. For no justifiable reason this manager told me today that they would deny me service when I come to the store simply because I paid full price for a large coffee and asked for a refill 10 minutes later. So she threatened to ban me from the store today LOL! This was also the second coffee I purchased from the store today... I paid for two coffees and then she reluctantly gave me 1 refill and threatened to ban me from the store I spend 5-10 dollars at every day! LOL! I tried to be polite about it although I thought the manager was disgustingly hostile despite being unprovoked or having any reasonable explanation for the attitude and the threats. I explained to her that I had just paid for two coffees and she still didn't care and tried to explain that it was just because I am such a frequent customer that I was getting this rude treatment. Essentially that was how she explained it to me, since I buy food so frequently I wouldn't be welcome back... I would like to say that the rest of the staff is very nice and it is only Natalie that I have ever had any issues with. If you are the store manager check the cameras at 8:30 AM on 11/18/2025 and just see this toxic employee interaction for yourself.