McDonald's Menu Prices at 4818 S Manhattan Ave ★3.4 (1921)

Ordered a big Mac with just meat cheese and big Mac sauce. When I got to the window and she asked me if I ordered the big Mac and Dr Pepper, I said yes I did with just meat cheese and big Mac sauce. She then confirmed exactly what I said. The second I drive off and look at it of course it is not what was ordered. It’s not that difficult to get an order correct.

Ordered a well done burger and it was RAW!!! Called and someone hung up when once saying," why did you answer the phone anyway?". Will NOT be back idc what time of the day or night it is.

Ordered on the screen inside and asked after 15 minutes if my food was done. Showed my receipt and she says yup I'm good. Go back up 10 minutes later to ask again. Food came out a few minutes after that. I ordered the burrito meal with two milds and a diet coke. No mild, over cooked hash brown and a regular coke. Go up to the counter again but was empty. I'm not one to typically complain but this was bad. 1/15 @9:31am

idk how to spell her name but the manager talisa or talysa, whoever is working the night of march 4th, needs some sort of corrective action. we're ending our out-of-town event in the area and stopping to get food, and we pull up to the speaker and start ordering and the first thing she says is "oh my god" in a really pissed off tone. she rushed us through our whole order and it wasnt even her who rectified the experience. zachary harper was wonderful. he listened to our commentary, validated us and did not rush us through what we wanted to say about our ordering experience. he was an absolute sweetheart who checked our order not twice, but three times to make sure it was correct. zachary was the only saving point of the entire experience, and as someone who has to drive another 4 hours home after eating, talysa's attitude just makes that more difficult to deal with at midnight. however zacharys understanding of customer service made it easier to move past. thank you zachary.

If l could give negative 50 stars I would. My husband just got home from attempting to pick up a mobile order from the McDonald's app. He got to the drive thru and was told to pull to the 1st parking spot to wait for his order. Waits over 10 minutes when another person waiting 5 min less got their order. Multiple vehicles drive through and get served. So, he asked the employee for his order and they asked what his order was and they said they didn't have that for an order. He asked for refund then and they ask for his receipt so he again said it's a mobile app order. The employee was with extreme attitude with responding. My husband goes inside to complain and get a refund and they try to give him a different order. They tried to refuse a refund and there was a cop dining in the store who then threatened to arrest my husband for being irate and refusing to accept the wrong food not leaving without a refund. Ridiculous. Finally he got refund and went to Burger King across the street instead.