McDonald's Menu Prices at 1855 Mars Hill Rd ★3.3 (926)

I’ve learned to just look in bags and stop their drive thru due to them always missing food. My kids really wanted McDonald’s today so I ordered delivery as I am working. I got just myself a large fry and 3 happy meals. Every single happy meal was missing the fries. I distributed my large fry to my kids. At almost $9 a happy meal, it’s just absurd. How hard is it to remember what goes in a happy meal box?

What the heck ! This is the worst mcdonalds in the area Sloppy, your employees could care less about anything, always missing items or cold food And what the heck is this supposed to be? My 2 year old can make a better sandwich

I went thru the drive through at 10:50 cause I was craving some cookies and nobody answered the intercom so I pulled around to the window and two employees made eye contact with me several times and just ignored me. I understand it was almost closing time but I feel like 10 minutes is ample time to take at least one more order.

The fast-food experience is predicated on two simple promises: speed and accuracy. Yet, what I encountered during my recent visit to McDonald’s was a spectacular failure on both counts, transforming a simple desire for a quick meal into an infuriating display of customer service malpractice. This was not a minor oversight; it was a cascade of rudeness and incompetence that demands attention. The ordeal began the moment I reached the counter. Despite staff members clearly being present and visible, I was inexplicably and deliberately ignored for what felt like an eternity. Multiple minutes passed—time ticking by as staff busied themselves with peripheral tasks, avoiding eye contact with the paying customer waiting directly in front of them. This initial display of apathy set a dismal precedent, communicating a profound disregard for the customer’s time and presence. When my presence was finally acknowledged, the relief was short-lived. I placed a straightforward order, which, when finally handed to me, was unequivocally wrong. This is the cardinal sin of fast food; however, the subsequent refusal to correct the error was the truly galling moment. I politely pointed out the mistake and requested the correct items, only to be met with a level of dismissive sass and condescension that was frankly shocking. Instead of a simple, apologetic correction, the employee launched into an unwarranted defensive posture, suggesting that I was mistaken or that my request was somehow unreasonable. The conversation was swiftly flipped: the individual whose job it was to serve me was now attempting to gaslight me, trying to make me believe I was the one in the wrong for expecting the meal I actually paid for. The staff's behavior throughout the entire interaction was beyond rude. It was characterized by an appalling mixture of defensive arrogance, impatience, and outright disrespect. The transaction, which should have taken mere moments, devolved into an antagonistic confrontation. This was not simply a busy day or a minor fumble; it was a fundamental breakdown of professionalism. When a business fails to deliver the correct product and then subjects the customer to deliberate rudeness and attempts to shift the blame, it has betrayed the most basic tenets of service. My experience at McDonald's was not just bad—it was a deeply frustrating and unacceptable encounter that revealed a toxic service culture where customers are treated as an inconvenience rather than a priority.

Part of my order was missing and was told by the woman at the register she as unable to take payment and I’d have to go back through the drive through and order again to get my CORRECT order. Also found a long curly hair cooked into my nugget after I took a bite. Will never come back.