McDonald's Menu Prices at 1993 Cedarcrest Road ★2 (120)

Since this place opened they have consistently gotten orders wrong and can't seem to care any less. When you go inside, there is generally no one there to help and you can't see anyone from the front counter. They are the newest, but also the worst McDonalds around. I gave them 3 stars because when the order is correct it's generally pretty good.

This is by far the worst McDonalds in the area. They cannot get the order correct if their life depended on it. Icee looks as if it is mixed with dawn with all the bubbles. No one answers the phone to speak with the manager75. Every visit we have had to go back to correct the order. You either have raw imitation meat or burned sticky meat; cheeseburger no cheese, no nothing but bread and meat; forgot to give the customer the full order; the list goes on. Management, you need to fix this. Confirm the orders. Make sure the food is cooked properly - not undercooked and not burned. Use fresh oil. Thoroughly clean your machines on a consistent basis.

I was fooled thinking the service and food would be a little better due to them just opening. I chose this location bc it’s closer to my house but I’ll rather just drive further if it means the food will be better. Ordered a fish filet and the dust from the steamer was all over my bun. Don’t you know they looked at it while preparing and STILL handed it to me that way. I added photos. Then when I went back to complain, the manager on duty was rude, didn’t say sorry, just requested another top bun and gave it back to me and walked away. If you want to ruin your day, just stop by this location.

Who owns this location? How is it the bottom bun on my burger is rock hard? Why are the fries either super hot and super cold in the same order? Why do I always have to ask for sauce for my nuggets when I ordered them on the app? At least they drive thru workers are cheerful at giving out the terrible food

Are negative stars an option, if so this one would take the cake.. order is NEVER right the first time, missing food, you might get lucky on the retry. What is right is usually overcooked. It's not that they miss anything complicated, it's simple stuff.. hope your cheeseburger has cheese let alone a patty. On top of this they are slow, like unfathomably slow.. 10 minutes when it's empty, 30 if there's another car in line.. 3 cars?? Might as well drive to the one down the road. Unfortunately it doesn't get any better the further up you go.. shift leads? Useless.. Managers? not on the floor for whatever reason, or just returning. Was supposed to meet with the regional manager after my last issue with them wasn't resolved after almost a week.. told me to meet them at this location, wasn't even there. Seriously the management company just needs to cut their losses.. close the doors, sell the place, live with the 92 and cedarcrest/41 locations. Do everyone in the community a favor.