McDonald's Menu Prices at 6072 Fairburn Rd ★2.9 (2501)

Trash. Manager who worked the register in the first window was at least pleasant. The girl in the second window was angry that I changed my mind for my sauce. I waited 45 min (for my kids because kids love Mcdonalds) so just hand me the damn buffalo sauce. Fish filet had 1/2 slice of cheese… trash.

I don't think my family and I will be returning to this location. Its the second time in a month we decided to done in and both experiences were terrible. They gatekeep ketchup packets we continuously had to return to the counter to ask for more , each time having to wait for anybody to address us at the counter,(receiving attitudes each time). Both visits we were not able too find one clean table and had to wipe it off ourselves. There is no sense of customer service, I don't even know why they use table tents if they holler for customers to come pick up their food from the counter. The people that are supposed to work the counter seem to purposefully ignore the customers forcing them to use the kiosk.. we watched as multiple customers stood patiently waiting to be helped, just to turn around to up to ten minutes later, empty handed. There was an issue with a missed order and there were three employees standing around watching the others make the order as if they were too busy to help anybody else. Management definitely needs to step it up. On top of that, it's not the McDonald's we grew up loving. The interior is decorated with random modern touches, no playground. No fountain refill machine.. Definitely not a place we enjoyed.

OMG!!!!!! This is the worst McDonald’s in Douglasville meaning the employees the children they have working there in the mornings. It’s always an excuse at this McDonald’s every morning, especially on 3/9/26 they’re so rude. They always have an excuse literally every morning. It’s the same excuse until They realize they said the same thing to you that day before and then they come up with a new excuse we can’t open the lobby. The machine is down as always something and they always at the window what they phones you don’t know what they doing with your card when you put it through the window or your phone and it’s been going on since September. The customer service in the morning is very very bad.

If I could give negative stars I would. My husband stopped by here Thursday night and got the worst looking burger I've ever seen. The bun was hard and the patty was burnt! He wasn't even able to eat more than a bite and on top of that he got very sick!

If you are reading this, go someplace else because I think molasses moves faster then this crew. Waited about 20 with really no good reason. Asked a young lady about coffee and she was going to check, well I never saw her again. I watched them lift fries out early twice which resulted obviously under cooked fries and the burger I ordered was dry and not even close to being correct. Whoever the owner is, you better pay attention to these reviews. It seems a pretty consistent theme here. Crappy food and service. So unfortunate, I love McDonald's fries! I would NEVER return to this one and if you are considering, go someplace else.