McDonald's Menu Prices at 9502 Hwy 5 ★3 (2100)

They won’t even come to the front my burger had way too much pepper and lettuce on it could barely even see the burger. It’s just a whole bunch of teenagers working who could care less about their customers but when you do see a manager they will also just fool around like the teens!!

Ordered on the app before 9pm. Arrived, checked in and 10 minutes later got a notification to come inside my order was ready. The doors were locked. They charged my order so I was trapped in a line that had not moved at all in over 40 minutes before I pulled off with no food and less $. An employee did come to the window to look at the idiots waiting in line for absolutely no service.

If I could rate this location a zero, it would perfectly reflect my experience. As a General Manager in the food industry, I find it unacceptable and deeply concerning that employees were handling food after touching their mouths and ears. This is a clear violation of basic food safety protocols and would fail any health inspection. The service was equally appalling. Staff attempted to replace an item with something significantly cheaper and then claimed they had no authority to address the issue, stating they were not the manager or store manager. When I suggested that better communication between shift leads and General Managers is essential, I was met with dismissive attitudes and unprofessional behavior. Instead of working toward a resolution, they chose to yell at the customer as though I was in the wrong for expecting proper service. If employees lack the training or knowledge to perform their roles effectively, that should be addressed immediately. This level of disorganization and lack of accountability will not help a business prosper in any capacity. This was, without a doubt, the worst experience I’ve ever had. While I usually extend understanding toward challenges in this industry, the unprofessionalism and poor service at this location were beyond comprehension. I will not return, nor can I recommend this establishment to anyone.

This has to be one of the most dysfunctional McDonald's I've been too. Whole staff act confused & lost. For a minute I thought I would have to prepare my own food.

I can't believe I've been waiting 30 minutes for my order. This is supposed to be a fast food restaurant.