McDonald's Menu Prices at 3140 Kirchoff Rd ★3.6 (637)

I would like to report an issue with my recent visit. Initially, I didn’t receive the ice cream I ordered, and the wrap I specifically requested without cheese was given to me with cheese, even though the receipt showed the correct order. After I reported the issue, the staff did give me the ice cream and replaced the wrap, which I appreciate. However, while I was eating inside, a customer from the drive-thru came in saying that five cars behind her had already been served while she still hadn’t received her food. This made the service feel quite disorganized. I hope these issues can be addressed to improve the overall experience.

The atmosphere is good, but the food is horrible, dry, and salty. The service is non-existent, and they ran out of the tent thingies, but they don't even run the food to the tents. Their bathroom do not have any diaper changing tables, so you know where diapers are being changed...

I mistakenly placed an order through the app in the wrong location the manager who was down right rude swearing at me , over me trying to figure out how to get the order cancelled and refunded for no resolution to be made. I was too far from the store to pick it up. The order changed after the first call saying I physically picked it up. I probably just paid for their lunch. Find a new store manager McDonald’s. I was polite from the start

In the drive-through they ask you to pull forward for anything more than a coffee. I order a single meal and I am asked to pull forward every single time. It is then between 3-10 minutes I have to wait in the parking lot while they serve the people behind me. What is the point of trying to hit your drive-through metrics if it effectively just makes people wait elsewhere?

Whoever manages this McDonald's is a flipping saint. It's one I frequent quite often and there doesn't seem to be a time when someone's not yelling or berating the staff about something wrong about their meal. And almost 100% of the time it's the customer that is bat guano crazy. There was a guy that was ready to jump over the counter because there wasn't enough onions on his hamburger he opened it up and it was tons of onions on it he wanted a full cup of onions and he was berating them and swearing at them so bad. The manager kept their composure and offered a more onions like a true champion. Hey folks when you're out there remember these people are trying as hard as I can to do their job be kind to them. The staff is really really friendly add services quick. Like a good old regular McDonald's. What more do you need