McDonald's Menu Prices at 204 Village Center Rd ★3.4 (50)

Our orders are always fast and accurate. As a drive through it’s a great restaurant. Went inside for the first time today because we forgot to order an item when we drove through (our fault, not theirs!!). There is no counter to place your order - only kiosks. Ordered on the kiosk and got my sandwich pretty quickly that way, too. Just mentioning it because I know having to order on a machine is a deal breaker for some, and was likely the reason there weren’t people gathered here for morning coffee. The dining room is small but was very clean. At 9:30 on a Saturday morning, it was just me, one other family, and some employees on their breaks. Also notable is that there are no soda machines for refills.

It’s faster to drive to Williamsville MCD than it is to fight with these folks to get your order right. I’ve never had an order without some kind of mistake. My most recent today the guy looks at me and says “two burgers plain right?” and as my son opens the bag I can smell the ketchup and onions dripping off of them. I don’t even understand how you read it enough to get “no pickles, no mustard” but then run out of brain cells to parse “no ketchup, no onions.” I will give them credit for fixing it quickly and the manager lit up the cooks for getting it wrong. But it’s hard to count on this being a quick stop when you know you’ll have to have half your order remade.

Food is fine. It’s McDonald’s. The main issue is that they took the “fast” out of “fast food”. Almost every time, I have to pull over and wait in a reserved spot while several cars go behind me, or I just sit in the line for several minutes to be handed cold food. I’ve heard the workers complaining about the lack of staffing on multiple occasions. Most of the time it’s faster to jump on 55 and go to the one in Williamsville.

I came through the drive through at 3:30am on a 13 hr drive to a funeral. A middle aged gentleman was working. I noticed the sign on the window saying “be the reason someone smiles”. He was extremely kind especially for it being 3am and I could see him running back and forth trying to my food to me as fast as possible. I’ve never thought to leave a review for a McDonald’s but whoever owns this place owes this man a pat on the back. Bc that gentleman made me smile when I really probably needed it.

I have had several good, positive experiences at this McDonald's. The staff has always been friendly and the food has been above average for a fast food chain. If anything was ever needing attention, the staff handled it very well and to my ordinary consumer standards. The previous, nonsense 1 star review is questionable, at best, if you have ever visited this location.