McDonald's Menu Prices at 9000 West Interpark Drive ★3.4 (1603)

This is my 4th or 5th time here. The fries are NEVER fresh, at least fill it up! They always mess up the order. How hard is it to bag what you read? Stale fries and cold food. When you call to get a hold of someone the line is always busy. Cars in drive thru take too long. If it's a mobile order lines should move faster.

I think this place can do better… change everyone there…the person who prepared this supposed to be fired asap, for sure they wipe the floor with it. Check the camera… you got the time and date.

To be fair, I don't usually eat mcdonalds... in town for work and there aren't a lot of options for lunch or early breakfast. This restaurant has pretty decent food quality (for McDonald's), however the restaurant is not very clean and they sometimes have issues printing receipts.

I am writing to formally document a very disappointing experience at this location—an experience serious enough that I will not be returning unless meaningful changes are made. I arrived at 6:20 PM and waited twenty minutes just to reach the speaker. I did not pull up to the final window until 6:51 PM, and although the employee at the window was polite, I still did not receive my order until 6:56 PM. In total, I spent nearly 40 minutes in a drive-thru for a basic order, which is unacceptable for any quick-service establishment. Unfortunately, the quality of the food only made the situation worse. My fries were cold and soggy, the “large” fry was barely half full, and the burgers—requested plain—were made incorrectly and prepared in an extremely careless manner. The drinks were so watered down from melted ice that they were essentially unusable. Despite the excessive wait, items were still nearly missed, and the order accuracy was poor. This level of operational breakdown is indicative of serious deficiencies in management, staffing, and process structure. Whatever systems are in place at this location are not functioning, and the customer experience reflects that. If this were my franchise, I would be deeply concerned by these results. I have been to many locations across the state, and this one is consistently the poorest performing. At this point, I will be driving to the HTC location instead, as it is significantly more reliable. I hope corporate leadership will review this location’s performance and take corrective action. No customer should have an experience like this.

I ordered 2 McRibs and they gave me a bun in a box. They gave no receipt. There is no way to leave feedback or report. No number to call. The website you mentioned is also unavailable. Paid $8 for a bun.