McDonald's Menu Prices at 4306 Bardstown Rd ★3.5 (1323)

They cheated my grandson out of his apples after I asked for extra fries. Get to the window after receiving my receipt with the order correctly as I asked and the Hispanic girl at the window proceeds to tell me he can either have the extra fry or the apple but not both even though I had asked for both. Get the extra small fry with probably less than 10 fries but can't have the apples. Eventually was given a small fry but still no apples. The Hispanic girl tells the black girl I don't understand what she is telling me when in fact it is she who doesn't understand what is being requested. My receipt was correct but I suppose now we are not allowed to have our orders as we request. I didn't ask to substitute anything. I only asked for extra fries for my grandson. I was also shorted on my medium fry and they didn't fall into the bag because only two fries was in there after I took the box of fries from my bag. I took pictures. I too, as I have been reading others say, will not be using that McDonald's location in the future.

1/26/2026 Ordered a mobile order really simple. Black girl gray sweater working the windows at about 9:30 pm didn��t care about anything and then I watched her drink peoples drink that they were preparing for the cars behind me like just a extremely low human being bro and I didn’t even get a chance to be rude to make her feel a way I gave my order number at the speaker and by the time I got to her window she lost track of orders but man drinking customers drinks is crazy

Very very poor customer service here at this location today. When no one bothers to take orders from the second lane and there's five cars waiting - The first lane gets four orders taken all ahead of the other people. so we finally pull up to the window and I tell that I need to order. The young person at the window says " Well I'm on first Lane. And if no one's taking your order on the second Lane, that's their problem but I'm only taking first lane orders." That's all - No solution offered, no attempt to take an order from me, no sorry. " That's somebody else's problem.". So I left. I guess we're supposed to magically know which of the 2 lanes has an employee that's on break at that moment when we choose a lane to get in?

This McDonalds was a whole weird vibe to me. Nobody but one homeless couple was even in there, no workers to be found, and the drink machine was broke. Placed our order on the kiosk and they brought it from the back. The workers were nice. Food was meh.

Little slow at getting food but Al around nice place