McDonald's Menu Prices at 6214 Old Shepherdsville Rd ★3.5 (2149)

Ordered using app ahead of time, went to spots for pickup orders and entered the parking spot number. App says order is being made, be ready any moment. 25-30 minutes later I just left without food because my kids were hungry and needed a restroom. Goodbye $30

I visited your location around 9:55 a.m. today for the first time as I was passing thru the area and had a very disappointing experience at the drive-thru. The employee taking orders over the speaker was extremely rude — they barked at me to place my order, and the screen never displayed what I ordered. I waited for any acknowledgment i even spoke, but none came, so I eventually pulled forward in traffic. When I reached the window, I was asked if I had ordered and they listed off only my drinks I had ordered, not my food items, but my receipt showed everything as I requested. The employee at the pickup window handed me my food without saying a word and walked away. Overall, the staff gave the impression that they hate their jobs and made no effort to provide even basic courtesy or customer service

I love the mocha frappe, chicken nuggets and fries is my best here. You can save more money when you use the app. I always order online and go pick it up at the curbside pickup. They deliver too.

This is the worst McDonald’s ever! From 1 o’clock in the morning all the way to 5 o’clock in the morning they are not open; even the drive through & this is EVERY morning like this is so exhausting . & I know this because I live around the corner and I go there almost every day & they say they don’t start breakfast till 5 but they really don’t start until six. The people are rude and they’re always closed. Then imagine when you’ve waited til six just to hear them say give them another hour to start up! They’re lazy because everytime I go after they finally open around 7 ish; the food is nasty, hash browns ain’t cooked all the way, bread is stale and I wish I had pictures bc it be curly and straight hair on my food! I wish they would hire new people on third shift who is dedicated to their job!

If you're going to close randomly at night, despite being listed as a 24-hour location, could you at least turn off mobile ordering?! It cannot be that hard good grief 😒