McDonald's Menu Prices at 3610 Greenwood Road ★3.4 (1812)

I ordered a chocolate milkshake, a large, french fry, and a double cheese cheeseburger. When I pulled up to the window And looked at my milkshake I looked to see if it was chocolate, it looks like it was vanilla. So I ask, is this a chocolate milkshake. She responds with. Yes it is a chocolate milkshake. I drive away. I go to take a sip of my milkshake, I taste it, it’s vanilla. I also taste my french fries they taste funky. But back to the milkshake, how can you have that level of incompetence to blatantly lie to me and tell me it’s a chocolate milkshake. How are you that lazy to not go get me my chocolate milkshake. So then I call just to see if I can maybe get a refund, I sit on the phone for 10 minutes then I’m saying ma’am ma’am, ma’am, ma’am. No one is answering me. So I hang up and go to call again. Well, it says the line is busy. I call back five minutes later. The line is still busy. it’s an hour later and the line is still busy. So what I’m thinking is they took the phone off the dock and it’s still just ringing so they think I’m still on the phone so I would’ve waited an hour for them to pick up my call. The line is still busy. So that means no one can Call them and that’s just horrible. Overall horrible experience one star this is ridiculous. Ridiculous.

The worst mcdonald's ever!!! The worst staff (except 1 person) , food, service, atmosphere, coffee water... it doesn't matter. I order in advance your app tells me to come in and I still have to wait TWENTY MINUTES only to get cold foooood. You all suck whoever owns the franchise for that mcdonald's sucks even more Edit; also don't tell me to contact corporate. I've done it twice corporate doesn't care, although people who see these reviews will.

Arrived to place an order and heard the manager say she wasn't taking any more orders until she got the others out. There were only two of us to PLACE An Order! Me and my Friend! Then she had the nerve to take MY order... WALK away and NOT Take HER order! Now we STILL waiting! On top of that THIS heat in Here is OUTRAGEOUS!!! POOR SERVICE

Worst McDonald’s I’ve ever been to. Waited over an hour for 2 sausage McMuffin and 1 breakfast platter. Asked for a refund and the employees just act like you’re not there. You ask about your order and they just ignore you. If they don’t want to work, just quit. So much for fast food.

Did a mobile order for curbside pickup today. Pulled in at 12:22pm and checked in. Waited til 1245 and went inside to see where my order was. Waited at Mobile order station and waited another 10 minutes as no one asked if they could help me. Eventually as I assume was the manager just happened to walk by I asked if she could help. She did after another 5 minutes handed it to me. As I checked my bag for accuracy I realized that 2 coffees were missing. I then had to ask for help again for my coffees. After a total of 40 minutes got my order and NO ONE apologized for my wait and inaccuracy of my order! LAST TIME AT THIS MCDONALD'S! This was the Pines Rd., Shreveport restaurant.