McDonald's Menu Prices at 10300 Martin Luther King Jr. Hwy ★3.3 (336)

​I am writing this second review because the service at this location and others has become consistently unacceptable. My latest order was completely wrong, and the way the staff handled the correction was unprofessional. ​The Experience: ​Incorrect Order: I ordered a Filet-O-Fish with lettuce, tomato, and cheese only (no tartar sauce). I was served a sandwich with tartar sauce and none of the requested toppings. ​Lack of Accountability: I had to go back through the drive-thru to get the order corrected. Instead of apologizing for the mistake and fixing it, the employee charged me a second time for the lettuce and tomato that should have been on the original sandwich. ​Poor Attitude: There was no ownership of the mistake and zero courtesy shown for the inconvenience of me having to wait in line twice. ​It is one thing to make a mistake on an order, but to charge a customer extra to fix a mistake the kitchen made is predatory and poor business practice. Between the cold food from my previous visit and the complete lack of service today, I will not be returning. ​ ​In the fast-food industry, it is standard policy that if an order is wrong, the "remake" should be free of charge, regardless of the toppings. Charging you for lettuce and tomato on a remake is essentially a "double charge" for the same meal.

This is outrageous I am even typing all of this but the ladies here did not provide up to par customer service. Never coming here again and got my order wrong and refused to provide sauce for 3 meals.

I have never had worse customer service at any fast food than this one. Then the regular employees are cos playing as managers and owners. I called for the owner and they hung up on me because they know they are dead wrong. This place won’t see me again .

The food was fine. No complaints here. There are no refills. There are no napkins available anywhere in the store, so you are SOL if you want to wipe off one of the dirty tables. I asked for ketchup for my fries. 2 packets provided. Not really a complaint but stingy. Read the other reviews for a better picture especially if you want sauces for your nuggets or something different for your fries. Wifi is a joke. Very slow and will keep disconnecting you.

Don’t come to this McDonald’s ever again Guys, I’m telling you they make me pay $30 over two McChicken‘s and this Hispanic lady was saying she don’t know only order two McChicken‘s and one soda