McDonald's Menu Prices at 9100 Rothbury Dr ★3.6 (601)

Worse customer services here! You charge $4 for a hot fudge to put one drip of fudge! So ridiculous I rather drive 3 mins more to a better McDonald’s with better customer service. Do not come here!

Slow drive through. Also waiting 20mins for my breakfast for them to give it to someone else then tell me the menu switched. This place use to be great. But it's ran down now

I was in the drive-through lane and I was three cars from the window and we did not move for six whole minutes. Obviously somebody was waiting for food. They should’ve directed them to one of the parking spots and then advanced the line. Poor Management the time was 2:57 PM on 1.9. 2026… Also, would it kill you to put a trashcan anywhere in the property outside? It’s been this way for years. Please put some trash cans out. It’s absurd that you don’t have one.

Although I confess I do not eat most of McDonald's food, I do use the drive-thru to grab iced tea quite frequently. This location is one of THE BEST! I do not like sweet tea, and this location makes the best plain iced tea in the area. I will go out of my way to go to this McDonald's instead of visiting others in the area. Many McDonald's brew their iced tea in the same pots as they brew their coffee, which makes the tea taste terrible. This location DOES NOT. If you want good iced tea, go here.

Extremely frustrating and unprofessional. I’ve now had two bad experiences at this location because of the way they handle mobile orders. Last time, I placed a Counter Pickup order through the McDonald’s app. But when my son went to pick it up, they claimed the order was “Drive-Thru only” and refused to hand it over unless we drove up in a car. I was alone at my store and couldn’t leave, so the order was wasted and I had to reorder everything. This time, I made sure the app was set to Counter Pickup — double checked it — and even took a screenshot of the order details. Yet again, they refused to give my son the food, saying he had to bring the same phone the order was placed on. Why have mobile ordering if the verified order number, payment, and pickup option mean nothing? When I went in to explain this was their second mistake, the staff simply said, “I don’t know,” and didn’t offer any solution. And as if that wasn’t enough, they didn’t even include any sauce with our Chicken McNuggets. This McDonald’s location has poor training, no accountability, and terrible customer service. I’m done with this place.