McDonald's Menu Prices at 1090 Shackleford ★2.6 (1216)

This location is awful. I ordered a double filet-o-fish meal with 3 cookies and a medium sprite. I received 3 hamburger patties completely drenched in Tartar sauce. I also didn't receive any cookies and the fries were unsalted. I go to this location to ask as to why my order was made this way b/c I feel that it was intentional. I talked to the Regional Manager Stephanie. She explained to me that she was not there overnight and has no idea what could've happened and that it was not intentional. I asked her was somebody being funny or in a bad mood and then her attitude changed to being rude and dismissive when I ask valid questions and says I'm not going to go back and forth with you. Based upon the photos on this review I showed other people they too said it was intentional. I went to other locations and showed them these photos and they said it was intentional. Stephanie says that with food delivery apps UberEats should've never allowed me to order dinner items when at the time they would've switched to breakfast items. That's beside the point because someone managed to find 3 hamburger patties and ALOT of Tartar sauce to put in a box with no cookies. I then called corporate and I go the same dismissive statements and she was making excuses for Stephanie and her crew. This is a public food safety issue. People like this shouldn't be handling the public's food if this how they are gonna act because now I don't trust you. Please stay away from this location. It's very apparent they have a culture of terrible service and quality assurance. Also based upon Stephanie's attitude in not surprised the employees have the same attitude. Also Ms. Stephanie wanted to come out to my car and say to me that my order was not in her system. I also left a photo of my receipt that shows the address.

In the morning, they make only one person run the entire drive-through so you sit there for absolutely forever while one order at a time is taken and often in the wrong order. They will clear out one side, both cars and leave two other cars sitting there till 5 to 10 minutes before they let them order. Then they make each order before they take the next order. As I write this, I have been sitting here 10 minutes waiting just to order a coffee and I’m watching the left lane go through slowly. There is somebody in front of me who has been waiting for even longer. Whenever I come up to the window is only ever one person handling the entire drive-through, even during breakfast rush 7 AM and onwards.

Sat in the drive-thru for over a half hour. And I mean at the speaker, before anyone got on to take my order. The wait prior to that was just as long. AND THEN to wait all of that time, just to be told they weren't serving fries, ridiculous! They only had 3 people working.

Glad it's not just me who thinks this place sucks. I actually try not to go here. Every time it's awful. They function like there's only two workers and if that's so they shouldn't be open. Order is 90% of the time wrong. Takes forever to go through drive through. I had to leave after ordering once cause it took so long.

They take one drive thru order every 15 minutes. Took the fast right outta fast food. Went inside to get my order there instead since drive thru was moving so slow, and ordered through the app. My order was marked ready 10 minutes before it was actually ready, and I got heckled by loud teenagers for the last 5 minutes after they finished shouting for "Mario" behind the counter. It was such an awkward and uncomfortable experience, plus the entire restaurant looks AI Generated on the inside. It gives a weird and unsettling alternate reality vibe. Thanks for making my diet easy I guess. A salad would never do this to me.