McDonald's Menu Prices at 6270 Howdershell Rd ★3.5 (1329)

just wanted to acknowledge the great customer service my wife received from Alex today. From the time we pulled to the speaker he had a pleasant tone, very respectful & professional. Definitely was a breath of fresh air!

This restaurant has been declining. The food tastes terrible and the orders are often wrong EXCEPT in the morning. It's a great restaurant in the morning. I bought a 10 piece chicken McNuggett meal and the oil had not been drained from the McNuggetts. The fry box was half empty. Another time I purchased a Spicy Chicken Sandwich and the chicken was so overdone you could not bite into it. The bun was burned. During the Monopoly game promotion, stickers were missing from eligible items. It's difficult to rate service when you receive food that bad. Often times the wrong food is in the bag or the wrong drink. Again, this is late afternoon and later. The breakfast is usually good and the morning service people are friendly.

I grew up in this area and still live in this area, been coming to this McDonald’s for over 20 years. Service has been really slow lately compared to the usual drive through speed anywhere else. There was one person ahead of me and it took them 5 minutes to get back to the intercom after the car ahead of me pulled forward. Once I paid they had me pull up to spot drive though reserved spot number 1 and it took over another 20 minutes to get my food. At this point id be better off spending my 40-50 dollars at china king next door and gotten it JUST as fast. Considering I have 3 hungry toddlers and a wife at home waiting for fast food that took me45 mins round trip to pick up this is quite inconvenient and inconsiderate. I typically don’t leave a bad review on anything like this , in fact this is my first time ever but when I ordered my food i asked for no ice in either of my drinks at the intercom and then at the window when i paid for my food and still received ice in both my drinks . So that and having to wait another 20+ minutes for the food to get to me is what pushed me over the edge. By the time i get home the drinks will be watered down and we can’t enjoy those the way they should be. The ice in my drinks was the cherry on top of my bad experience to go ahead and leave this review. Hopefully this McDonald’s becomes the way I remember it some day again.

I went to get a fry and burger and when I took a bite it tasted funny so I looked and my bread was old and it was something metal looking in the meat/cheese. I called but they didn’t answer I am highly disappointed!!!!!

If I could give it ZERO STARS I WOULD! Waited 40 minutes plus for 3 breakfast meals. When I asked why, I was told we were waiting on steak for my bagels. 20 minutes later, they said they were waiting on eggs. After all that, when we got our food it wasn't that fresh. The hash browns were cold from having been in the bag for 30 minutes plus. I've had HORRIBLE EXPERIENCES with this McDonald's before but was hoping they had gotten better. WE WILL NEVER BE BACK TO THE WORST MCDONALD'S IN AMERICA!! ZERO STARS