McDonald's Menu Prices at 1918 Jefferson St ★3.4 (1531)

I went there to get some food I ordered on the app. They were extremely busy. I had to wait a really long time and then they told me to go pull up into the drive-thru waiting parking spots but the one they told me to pull up to was already occupied so I had to pull up into one next to it which was not a drive-thru waiting spot. I had to get the attention of a worker who was already outside so they knew where I was parked. When they brought out my food they forgot my fries. When I brought it to their attention they brought me extra crispy hard and cold fries. Afterwards I called them and they told me verbatim,"well maybe you should go call the at extra krispy store?". Needless to say, I called corporate. In the video you can hear how crunchy and crispy the fry is. It was not good.

I went into the McDonald’s in Jefferson City around 1 PM to dine in with my son, and it was an extremely disappointing experience. The restaurant was not busy at all, yet several employees were just sitting around while the lobby was in terrible condition. Trash cans were overflowing, the soda machine area was disgusting, and there was no ketchup in the dispenser—only ketchup cups placed in the picante container. The lobby and bathrooms were completely unacceptable, especially considering how slow it was. Management appeared unconcerned about the condition of the restaurant or the lack of cleanliness. The food was just as bad—our fries were soggy and not fresh, and the food did not appear to be handled properly. I did not see employees wearing gloves or hair nets, which is very concerning. To make matters worse, the employee who handed us our food appeared visibly sick, with a runny, irritated nose. This is a serious health concern. Due to the overall unsanitary conditions, I have reported this location to the health department for follow-up. This McDonald’s needs immediate attention from management.

Every time we stop in at this McDonalds traveling through (so this has happened multiple times, different times of the day/year) it takes 20+ min to get our food after placing an order inside. You would think we’d learn our lesson but we’re baffled every single time how it can take a McDonalds restaurant so long to prepare food when there is very few people ordering.

We were starving after the MU game and had a long trip. We had a whole bus and it was 10 min to close. They took our order through the drive through (I tried to make it easy and order 15 of the same thing) they served us without complaint and did a good job. Thanks!

Most of them McDonald's in Jeff City take forever. Very seldom do you get your food in a timely manner? I always love waiting at the counter and watching my food just set there.