McDonald's Menu Prices at 4006 Lindell Blvd ★3.2 (3153)

Friday nights after work I am always hungry. I usually see the line which is super long and I won’t stop. Tonight, I stopped at the McDonalds on Lindell Ave in Central West End in St Louis because the lines were short. I entered the line at 9:45pm with 2 cars in front of me. I waited for 30 min until 10:15 PM. During this time, I witnessed about 8-10 cars get out of the 2 lines and leave without waiting to get food. 2 cars were at the speaker in both lanes. After 30 minutes, I put my window down and heard the people in both cars saying �� hello, is anyone there? No answers. Since there was no response, I decided to forget about the food and get out of line to leave. I pulled around to see if anyone was actually working. No one was there. I pulled around to the second window. No one working… just 2 girls inside on their phones laughing and hanging out. It was ridiculous. Sad that I have experienced this at this McDonalds at night at least 5 times now. Happy to share any feedback with the manager to make their store better and stop losing an incredible amount of business. I am attaching a picture of the 2 girls « not working « .

Customer service here does not exist. Every interaction feels like you are bothering the staff just by placing an order. The employees are rude, dismissive, and show zero interest in helping customers. On top of that, the place is extremely dirty. Tables, floors, and the overall environment look like they have not been properly cleaned in a while, which is unacceptable for a food establishment. What really blows my mind is that for two days in a row they did not even have sodas available. How does a restaurant run out of drinks multiple days straight? And to make matters worse, they mess up my order every single time. No matter how simple it is, something is always wrong. Overall, this location seriously needs management attention. Customer service, cleanliness, and basic order accuracy are all failing.

I hate leaving bad reviews, but holy cow. It took 30 minutes to get our food. Had to go back multiple times and demand my entire order. Half the food is cold. Half the order is messed up. There's a whole dining area full of pissed off patrons and zero sense of urgency from the staff. I try to be understanding. I get working fast food is difficult. This place is failing at it, though.

Been waiting for a DoorDash order for a long time, along with other dashers. They have a sign to come to he window but we are out here without being acknowledged. After knocking on the window for the 3rd time, a lady comes and says, “wait, I see you on the camera.” She then went to the back and it had been over 5 mins, since that happened and im still out here waiting. Another dasher cancelled their pickup and left the store. I am doing the same as soon as I can get her picture for this google review. To the manager, if you care she has a raggedy weave with blue streak, working the night shift on a Saturday night. Time is currently 9:34. The lobby is closed, but they also have a little kid in the kitchen. She just used the bathroom unsupervised, and the little kid went back into the kitchen as we stand out here

I have to say. This has been the best mcdonalds I've been to since I moved to Missouri. Its very clean the staff are super friendly and responsive. But most importantly it seems no matter how many people are here the staff work great together to get all the food out a fast as possible . I purposely ordered the same thing two days in a row to test the consistency of the food and if it would be the same quality like last time even though it was a different crew and I would have to say I was extremely pleased . Absolutely no complaints . I appreciate you guys hard work to make the experience there great for your customers .