McDonald's Menu Prices at 1300 Neela Rd ★2.3 (262)

Upon entering the parking lot the store appears quite large but when you walk in the customer area is very small and feels crammed together. Had to wait in line to order at a kiosk because nobody was stationed or visible from the traditional order point. After ordering we waited approximately 15 minutes for two burgers and some fries. Couldn’t be more disappointed with how the food came out, there were fresh fries put on top to make them all seem hot but as you went through I found both old and barely cooked fries loaded throughout, I will say they listened well to the customization on the burgers but I didn’t know some assembly was required to eat my meal. The one staff person we saw and interacted with was pleasant. Overall a terrible experience especially for how new the location is.

Ordered a happy meal and mcchicken in the app for my daughter and i. got home and the fries were salted (she can’t have salt), no apples, wrong toy and sauce. the mcchicken wasn’t even wrapped correctly and just all over the bag. i always have issues with this mcdonald’s and it’s the worst one i’ve been to. go to the one on west pierce

Normally i do not give out 1 star reviews. In my opinion the place basically has to be on fire when visiting to earn only 1 star. However, the audacity of this place is ridiculous. Who in their right mind would see my order (a mobile order in which you have basically unlimited time to fulfill) for a delicious succulent McGriddle and instead give me the worlds nastiest driest Biscuit. This should be a felony. In my past life this biscuit would have been returned in an impolite manner. Get it together because NO im not driving all the way back there. I tried to be mature about it and took a bite. It broke part of my tooth off. Ill just watch my family eat breakfast while I sit here with a yellow brickette covered in bacon. It was expensive too! I paid like 6 bucks for a sandwich I did not get to eat. No choice to refund on the app.

Drive thru order went fine. Paid the kid at first window. He took my payment then closed the window…no receipt. Guy at 2nd window gave me my drink then asked me to pull up to 3rd window. Sat there for 15 minutes. Drove around and went inside. Stood at the pointless counter for another 5 minutes while the manager walked back and forth trying her hardest not to look at me and the other gentleman standing at the counter. Finally some younger girl (very nice) came up to take care of us. She went and got my order and apologized. My review is also based on the inside experience of new McDonalds. It’s horrible. The only reason I’m giving 2 stars instead of 1 is because The fries were fresh.

I ordered a few things at the keosk inside the store (such as a hot honey bacon chicken sandwich) got everything I ordered but the chicken sandwich was not a chicken sandwich but a burger patty instead took a few bites cause I was hungry and it’s not very good. I also called the store 3 times and no one answered the phone