McDonald's Menu Prices at 766 W Pearce ★3.1 (1874)

I have never put in a review for any franchise ever. but this store has truly been in the gutter for a couple years now. i’m never appropriately greeted, every worker there seems like they absolutely hate their job and every single time without fail they somehow forget to put at least one of my items in my bag. I’m writing this complaint because tonight i got completely ignored at the window. they forgot my sauce, my quarter pounder was abt completely raw. truly seems like whoever the cook was, just tossed it on the oven then did a few spins and called it a night. both the buns on my burgers were solid and dry. again truthfully i would never write a review like this. although it’s just such a constant disappointment at this place. at this point they should really just start over

I don't normally like to leave reviews especially negative ones, but since this one is weird I had to. My wife ordered breakfast on our app for us and the kids, I arrive at McDonald's at 10am and I stand by the front counter waiting for her food. They asked me multiple times why I'm there. So I continuously keep saying "I'm here to pick up an order for my wife it will be under Melissa", within the next 15 mins, 4 customers have already came up to complain about their food stating its wrong or that they received someone elses food. So i called my wife and asked her to send me the scrren shot of everything so i can check the bag before i leave since so many ppl keep having order issues. At 10:25 the manager comes up and asks me for the 3rd time what it was there again for, so I repeated myself and she replies with "is the phone that you're holding the phone that she ordered off of?" I replied with no that's why I said that my wife put in the order and I'm just here to pick it up for her. She tells me that if I don't have the phone she ordered with, the order will not come through and I would have to reorder and repay for everything. I asked how does that even make sense and she says that McDonald's has some sort of tracking that allows them to track your phone to see where you are and when you arrive to the store and then allows the systems to input your order so that way they can make it. obviously the first thing I reply back is "why is McDonald's tracking my phone?" She says "let me see what I can do" , so she walks over to the cash register by now its 10:31 and she tells me "well since it's already past 10:30 I can no longer order you breakfast so what would you like for lunch?" Needless to say the things that was going through my mind at that point wasn't very pretty so I told her to cancel the order and I will go somewhere else and she says "the order is canceled that's why I just asked you what you want it for lunch", wow?? I understand that we shouldn't have high expectations nowadays to go to McDonald's but this one takes the cake for sure whatever happened to the McDonald's we used to have in the 90s where going to McDonald's was more exciting than going to Six Flags

I’ve never left a review anywhere before, but this place deserves it. This location had me waiting in a drive thru for over 15 minutes during a non-rush hour (the same 3-4 cars were just sitting in front of me) They then proceeded to miss an item in our order. To top it off, my family was sick the next morning. Never go to this McDonald’s. The newer one by the ice rink and QT is much better.

I am not one to complain… but I ordered a chicken biscuit this morning for curbside pickup & waited over 30 minutes before I had to go inside and grab my order that was just sitting on the counter & this is what I was served. I am not kidding when I say this chicken has to be from the day before.

Horrible orderswdbicwd coffee waitedbhaf hour still not done. Long line of people coming in that were in the drive through that got sick of waiting for their food and came in another orders. Everybody either I was taught. Okay, off then the girl didn't know how to keep me my money back. She'd wait for her supervisor as a self forgetted. I'm tired of wait. You mean my money back your shack? The lecture couldn't even do it as the don't you have a supervisor so she had to go get a supervisor I mean it was to crazy everybody in there was leaving cause our food was all messed up when they did get it. And then they, most of them were sitting there, writing just to get food. They've been waiting for forever. And it drives through Africa. I file I came inside and forgot a big old line in there too. And the people were ignorant about it. That worked out wouldn't answer our questions made up excuses. It's totally unprofessional