McDonald's Menu Prices at 4980 Cary Glen Boulevard ★2.5 (1077)

I ordered the $6 meal deal, and an ice cream cone for my dog. Was supposed to get a McDouble, 4ct chicken nuggets, fries and drink for $6. They forgot the nuggets. The staff usually love on my dog but either the staff is really nice but not thorough or the staff is not nice and thorough. Please be both.

One star only because zero starts isn’t an option. Says it’s a 24 hour drive through, that is not true. I ordered breakfast online, got to the speaker, no answer, drove up to the window, no one to be seen. First window was blocked off by stacks of happy meal boxes. Saw other cars pull up also and not be served. There was cars in the parking lot, who knows what the employees were doing. I’m not surprised at my experience now that I read these other reviews, seems like this location is incapable of providing decent service if any. Might as well close it if this is how they operate. Will be sticking to the Brier Creek location from now on.

Lady at the window was just extraordinarily unfriendly. Did not get my order right and was mad at me for not getting my order right… All I wanted was some breakfast. Going to stay away from this McDonald’s

If i could give zero stars, I would. This is one of the worst locations in Cary. Today I picked up an order. While at the counter, the lady tossed the bag at the counter and left. She just assumed it was my order. No acknowledgement our any type of greeting. Attitudes and customer service are absolutely disgusting The last time i order from this location, the was no food in the happy meal and i mcflurry was below the halfway point in the cup. I had to return to the drive through.

Hello, I am writing to report a frustrating experience at your McDonald’s location. My mom went to pick up two Snack Wraps for me. It was about a 15-minute drive home. When we looked at the bag, both wraps had a sausage label on them. Because of that label, we assumed the wraps were sausage and did not open them. We then drove another 15 minutes back to the restaurant to resolve the issue. When we arrived, we were told multiple times to open the wraps first. After opening them, we saw they were actually chicken. The issue was not the food itself — it was the incorrect labeling. We only returned because the sticker clearly said sausage, and we relied on that information. When my mom calmly explained that this caused us to make an unnecessary 30-minute round trip — and that she had not even eaten dinner yet — one employee began yelling that we “should have just opened it” and said they “didn’t have any other stickers, so they put sausage.” She then stormed off. We asked for her name and were initially refused. We were eventually told her name was Cameron. We understand mistakes happen. However, incorrect labeling can cause serious issues for customers, especially those with dietary restrictions. More importantly, being yelled at instead of receiving a simple apology or understanding made the situation much worse. We hope this location can improve labeling accuracy and provide better customer service in the future. Thank you for your time.