McDonald's Menu Prices at 3460 North Rd ★3.8 (1378)

Dirt and water on the floor, leaking ceiling. I ordered a shamrock McFlurry expecting mint and Oreo crumbs but got plain vanilla and barely any Oreo. It’s barely green.

I typically don’t write reviews , however my experience today was extremely frustrating as it’s not the first time this has happened. I ordered a fish filet with no cheese. While returning home, I had a thought to check my food just to find cheese on the sandwich for the 3rd time! I have lactose tolerance and had to return the sandwich for an adjustment once again. This time I ask for a complimentary small fries as I ate some on the way home and felt it would be the least they could do for the inconvenience, just to be informed by the manager Jasmine that she couldn’t do it despite the inconvenience. It’s fast food , no one wants to get half way home just to see their order is messed up and a manager should show some sort of empathy. Even if she declined the complimentary fries , she could’ve offered an apology for the inconvenience but none was offered.

Got a Medium Sweet Tea in the drive thru last night. I began drinking it and my back of my mouth started feeling numb like they accidentally or not, dropped in something like a detergent in it which is what an ENT dr told me would cause such a reaction. It’s not the first time they’ve disappointed. Terrible, horrible. Be cautious at this place.

(Poughkeepsie: North Rd. McDonald’s) The customer service is terrible! They ran out of regular whipped cream and so they gave me pink whipped cream instead. Since that wasn’t what I ordered, I asked the employee to please give me a milkshake with the white whipped cream like I ordered, to which he responded that they ran out of regular whipped cream. I asked why they wouldn’t just do no whipped cream or ask me what I wanted to do, to which he snapped “this is what the boss said.” So then I requested he give me a milkshake without whipped cream. After he closed the window to get the new milkshake, I could hear him loudly complaining about my request, cursing, and even mocking me with a rude imitation of my voice. Then he opened the window and handed me the shake, and mumbled something (some kind of nicety) before closing the window again. Customer service was truly terrible, and the new milkshake was obviously the old one poured into a different cup, which was evidenced by the pink whipped cream residue on the inside of the new lid. This place always has such poor customer service, but tonight was by far the worst.

Tasty food and clean for the kids however Their employees need to be held to a higher standard. Sat with my children and listened to this employee FaceTime on speakerphone with some male clown and have an inappropriate conversation and inappropriate language throughout our entire meal. This employee should be terminated and management should be more mindful of what’s going on besides arguing and yelling back and forth with each other behind the counter. Also waited 20+ minutes for fast food that they messed up on, forgot my cup and my daughters milk. Great establishment and employees. I see why they plan to close so many McDonalds across the country Wonderful language and behavior in front of my 3 year old and 11 year old