McDonald's Menu Prices at 2577 South Road ★3.6 (104)

I had a bad experience here on Monday, March 2, 2026, with a Sweet Tea I got, which had something hard and white in it! The 2 mgrs I spoke to didnt seem to care much and have been stalking, trying to block me from making a report for the past 2 days. I wont be discouraged w these losers and will have be in contact with their corporate.

I’ve been to a lot of McDonald’s locations over the years, but this one honestly stands out above the rest for one huge reason: they actually bring your drinks to the table. It might sound like a small detail, but if you’re a parent, you know it’s a total game-changer. At pretty much every other McDonald’s, you order your food, sit down, get the kids settled, and then you have to get up again to go fill the drinks. Meanwhile, you’re leaving your kids at the table alone even if it’s only for a minute. It always feels unsafe and stressful, especially when the place is busy or you have little ones who get nervous when you walk away. Here, you don’t have to deal with any of that. You place your order, find your seat, and they not only bring the food to the table but also bring the drinks. If you need a refill, they take care of that too. You get to sit with your kids the entire time, keep an eye on them, and actually enjoy your meal without constantly getting up. It’s honestly such a relief, and it makes the whole dining experience smoother and way more relaxing. On top of that, the staff at this McDonald’s is consistently friendly, quick, and respectful. They actually look like they care about providing good service, which is something you don’t see everywhere. The place is clean, the food is fresh, and orders come out exactly how they should. It might seem funny to write a long review about McDonald’s, but this location deserves it. When a fast food place makes parents feel safer and more comfortable—especially by doing something as thoughtful as handling the drinks—it makes a huge difference. I’ll go out of my way to come to this McDonald’s over any other one in the area. Easily a 5-star experience every time.

Customer drink machine leaks from the top of the spout when you try to fill your cup. This location's prices are higher than other nearby locations. The staff are usually always nice and friendly.

Shouldn’t have clueless people serving in the drive thru if they don’t possess customer service skills. Had confusion regarding a promotion going on, and the young lady at the window wouldn’t even do the bare minimum to try helping me figure it out. Felt like I was on my own and a bother to her. Will be doing Wendy’s going forward when local.

I'm writing to express my sincere appreciation for the exceptional service provided by Carlos at your Poughkeepsie location on South Road. My coworkers and I placed a large order, and an item was accidentally left out. When we called, Carlos not only corrected the issue but went above and beyond, demonstrating outstanding customer service. As someone who also works in the customer service industry, I truly value this level of dedication. Thank you, Carlos, for your service excellence!