McDonald's Menu Prices at 1178 Route 9 ★3.7 (1436)

Lately, their food is always cold despite me being right there as they supposedly make my order. Also, their fries taste very bland. I used to like going to this location but not anymore.

This place was horrifying. I ordered a burger and two Happy meals. They gave me my Happy meals with no food in it.... Good thing I was dining in or my kids would have been heartbroken (I read several other reviews and it looks like this is an ongoing issue here. People have had several items missing from their orders )when I brought the boxes ladies looked at me like they were upset with me that I even mentioned it...and gave me a gigantic attitude the Jamaican lady looked at me like she wanted my head

I recently visited McDonald's in Wappingers Falls NY and was appalled by the terrible service. After placing an online order driver thru pickup, I arrived to find that it wasn't ready. The staff asked me to pull forward out of drive-thru lane and park in a waiting spot, and when I asked about the delay, they became defensive and spoke to me with attitude. I requested to speak with the manager, but shift manager was unhelpful and dismissive, telling me that maybe I shouldn't have ordered a double quarter pounder if I'm not patient. Her response was unacceptable, and I will not be returning to this location. Following up with my complaint, it has come to my attention that shift manager provided false information regarding her name.

Unprofessional management, cursed me out. Location was out of honey condiment due to poor management, staff didn’t understand english. Asked manager to comp an upgrade to a large drink from my small due to issues, which would be a standard gratis since soda costs nothing, its a comp to sell people on ‘value meals.’ Everyone knows this. Do not support this franchise. Take your business elsewhere, I will never return after repeated service issues at location. They do not understand the meaning of customer service

This location sucks. Workers always have an attitude and God forbid you ask for no salt fries... People seem to forget they ask to work there. Fries are never full or they're cold. I have a pickle allergy and they always just give me a pre-made burger with them on instead of just giving me what I ordered... wasting everyone's time. I'd rather drive to the other location near 84 because they never give any issues no matter the time of day and are always polite.