McDonald's Menu Prices at 2285 Winterhaven Ln ★2.9 (123)

Store is to worried about moving you to the next windows that they screw your order up. Pay for 6 get 4. Why ask what dipping sauce if your putting any in the bag. No ICE in my large sw,ICE tea. NOT about the money, I get min for lunch, no time to come back so you can fix your mistakes..

This McDonald's has the lowest star rating in a 50 Mile Radius despite being less than a year old. Re-Reviewing this place and it's unfortunate that I am right. Super Slow, food orders are wrong and they love, love, love to cheat their times. They will make you pull forward even if there is only one person in the drive-thru. The definition of comercalized and just not good. Old Review (Right when they opened) This already feels like it's going to be one of the worst McDonald's in all of Winston-Salem. I know the entire design is supposed to be about moving towards moving faster, and the drive-thru experience. But it very much feels like the investors missed the mark on this one. The design is fairly lazy, very basic interior, no drink machine, no plugs, not even a real place for condiments outside of one little corner. Overall, it's definitely a feeling of the most commercialized version of McDonald's that you could possibly have. There is no level of the old days at McDonald's or even a place where you would go regularly to sit down and have a cup of coffee. In addition, it doesn't particularly make sense with the design where you have one area where you walk in to pick up doordash orders in another area where you can walk into the store and also get the pickup area. I did order a double quarter pounder with cheese, with some variations and the burger was very good but this was also in the early days. The prices also are higher than any of the other McDonald's in the area.

Brand new McDonalds, same old service. I ordered a McDouble and when I took a bite it felt very dry. Why you may ask? It has no sauce at all or even pickles. Highly disappointed by this as I was the only one in line, no other customer in sight so I am not sure how they missed this.

Just a quick shout-out to Alfonzo. He is one of the best fast food customer service personnel I have ever encountered. He is honest, respectful, and caring. Many fast food workers lack a caring spirit. I value quality customer service and respect the most as a customer, and this guy shines on both. Hopefully you realize what a gem you have here. Give this guy a raise and protect him at all costs!

Today I placed my order through the app. When I arrived, the app notified me that it was already closed, so I approached the young woman who said everything was still open, because the app indicated otherwise. She very rudely replied that she couldn't see it was open. After that, I told her I had come to pick up my order through the app and gave her my order number. Without any further explanation or explanation, she told me, "This isn't the place, it's somewhere else. This isn't your order. Please double-check your information because I don't have anything on file." She was very rude and arrogant.