McDonald's Menu Prices at 4770 N Main St ★3 (1852)

Wait in the drive through for 7 minutes and no one came. I backed up and went to the other lane where 2 orders were just taken. I get to the speaker to order and he says "sorry our system is down for 30 minutes and wont let us takeany orders, try again in 30 minutes" then told me "speak to a manager if you dont like it" and "happens every weekend". There's always an issue here. "Only accepting online orders", "Cash only". Not to mention the constant inappropriate music blasting so loud you can hear it outside. I get its just "food" but the point of "fast food" is for times where its late, or you aren't cooking, convenience. There is only good customer service with the morning staff. The ladies are always fast and genuinely nice.

Usually I don’t write reviews but this is genuinely the WORST McDonald’s I have EVER been to. If i could do less than 1 stars i would. The picture is from my DoorDash tonight where they clearly just didn’t even try. (The drinks were sealed in the bag so it was NOT the dashers fault) However this is every single time I have gone to this location, through the drive thru, the workers are EXTREMELY rude and disrespectful. Most times you are waiting at the speaker for more than 5-10 minutes simply because they aren’t ready to take your order. (Even if there isn’t a line) Every time I correct them on my order, instead of trying to solve anything, they just slam the window or walk away. It is messy inside and out, and the last time I went irl they forgot all my straws (I went through the drive thru) and instead of asking them for anything I sent my child in to grab straws and again, EXTREMELY rude telling him “he is supposed to ask for those, and you aren’t allowed to just take those”. Horrible customer service, AWFUL management, and ABSOLUTELY NO respect.

I've been to this location many times and been disappointed many times. Last time I went the person taking orders had a very disrespectful attitude and argued with me about my order. Tonight I gave them one more shot, but now I'm done. Service was very blah, when I pulled up to pay, the girl and another coworker were staring at their phones till one noticed I had pulled up already. Next window quickly handed me my food. Cut to home and I open my food the fries are cold and my burger is straight raw! No wonder this location is rated so low.

If the employees had basic people skills, that would be amazing. I got asked to give my order then I heard the operator switch to the 2nd lane and then came back to me telling me pull around.... but never took my order. I won't even redeem my points there anymore.

Looks like someone ate off my hash brown and put it in upside down I wouldn’t notice when I put it in the bag.