McDonald's Menu Prices at 3675 Saint Matthews Rd ★3.6 (2652)

Nicely decorated, food hot and fresh, dog park attached to back parking area. Thoughtfully designed. Polite staff. Clean and tidy.

Walked in at 2pm on a Sunday and it took 30 minutes before I got my half missing order. No fries, missing burger, incorrect drinks. And it’s not crowded, there is no one in the drive through and I was one of three groups inside. 30 minutes of standing just to get incorrect food and drinks. The one redeeming quality is that the employee apologized and genuinely seemed sorry. 0 stars if possible.

So I stopped here around 11 PM to just get a McChicken. Staff was nice. The young lady handed me my bag, and I have a tendency to look at my food before I pull off. I felt the sandwich being hard they bag and I pulled it out. It’s was horrible. How in the hell do you serve someone something like this? This sandwich had be sitting in the tray for hours. It was hard as a brick, dry, stale. It doesn’t even look edible. Literally everything at McDonald’s takes under 4 minutes to cook. Why are people being served trashed food. Managers and owners need to get more involved in their businesses. If food has not been bought within 30 mins of it being cooked, it needs to be tossed. Simple. But this is no excuse to serve food like this. And then when you ask for your food to be cooked to order, the staff is looking at you crazy. But this is why!

This place is the worst when it comes to customer service, cleanliness AND food availability. They are always out of something, the ice-cream machine is always down, they never give you the correct order and when you try to tell them what's missing they get an attitude. The restaurant is nasty, never clean... especially behind the counter where they work... Not to mention, when you order at the drive- through, I dont care if there is 1 person or 10 people in line, they will pull you to a parking spot and make you wait 10-20 minutes then come out with half the order or the wrong order, then you have to go inside and tell them about it and deal with their nasty attitudes and STILL wait another 15-20 minutes and pray 🙏🏻 your order is right this time... They are very nonchalant about their jobs and they could care less what you think... including management...

I had a taste for fast food. I went at 8:30 pm . The food was dry ,nasty and apparently limited. Even though I paid full price. The restaurant gave me small portions. As you can see from the photos.