McDonald's Menu Prices at 2394 Chestnut Ne ★3.6 (1237)

8/25 McDonald's is a hit or miss especially with customers service. Today customer service is just poor, but I experience it today at this McDonald's location on Chestnut St. I WILL NEVER ORDER ONLINE FOR PICK UP! PLEASE place your order once you get to the establishment because when you arrive your food will Not be ready and you'll still have to wait, very disappointing 😑 and they don't know how to apologize, they act like it's your fault, like the customer did something wrong 🤦🏽‍♀️the customer service I received the last time was unacceptable, people if you work in the public and you don't want to come into work, Don't or stay in the back of the business from the public because you make the business look bad and make people not want to come back and go to another establishment where they don't mind spending their money and it's welcome. 4/23 It's McDonald's always busy. 95% of the time your food is correct, but check your bags. The mobile app is great, if you want a discount, download it. 1st time going to the new McDonald's on 5/28/18 and my experience was so, so. Customer service wasn't excellent and that's the Most important thing to me...I stood back from the cash register waiting to be helped when I walked in, being polite instead of just walking up; waiting for someone to say "may I help you please" but, no...they just looked at me like I was crazy... so when you go in McDonald's go straight up to the cash register and start ordering instead of being polite and waiting on someone to take your order. The New McDonald's is very spacious and nice. They have three computers for the kids to play on which is nice but that will become a problem because the place is mostly, always crowded and all the kids will not get to play on the computers. McDonald's is very nice for the adults, but it's suppose to be for kids; kids are the ones who always want to go to McDonald's but now there's really nothing for the kids to do at McDonald's. When kids do go, they most likely won't be able too play on the game computers unless they get lucky and it's not busy.

The service at this location has gotten to be very rude and slow, they won’t help most of the time at a register, causing you to use kiosks but they will not put paper in them for a receipt, then they print off all the slips to clear the screen, then cant find your ticket and accuse you of not ordering. If your going to print and loose the tickets then put some tape in the damn kiosk so the customer can have a receipt of purchase, this location has really gone down hill. Worst I have ever seen it.

It's just not the same no more the food or the whole experience of going to it like the frist time you where excited to get a big Mac and loved the fries and.who didn't want a ice cream or a milk shake or a hot apple pie treat. It's just fast ok food but the pleasure is just gone.

If there was a negative star rating it would be my selection. I waited for 24 minutes as they carried out other people orders the. One person finally ask what did I order and what was I waiting on and calling me sweetie. I’m an adult and should be respected. Unfortunately this is their third time with this poor service. I should have learned from the previous experience. My last visit

Our son love the staff here they make him feel welcome and very loved every time He says in his own words drinks are very chilled and the chicken is hot!!! Makes his tummy happy (He is a ASD)