McDonald's Menu Prices at 4903 N Cliff Ave ★3.3 (1808)

⭐⭐⭐⭐ Food: The food was a little greasy, but not overly so — the beefy flavors stood out nicely, and nothing felt too salty, which is a common complaint at other locations. Service: Out of many cross-country stops, this McDonald’s was exceptional. Arriving late on a Sunday night after 8 hours on the road, the staff were attentive and efficient. Atmosphere / Cleanliness: Spotlessly clean — far above what I often see in fast food at that hour.

I ordered a burger ahead on my app, over 15 minutes later I went in (I was the only one near checkout and there were 3 people total inside) to pick up two employees were 10 feet from me and one walked past me twice without acknowledgment. Same teenager then walked past me again to help a woman who was now behind me. She walked past me again and I asked her if I could get my order and had my app up so she could see the number. She then informed me that I had to go through the drive thru to pick it "because that's how we do it". I was incredulous and said "you're really not just going to hand me my order" and she said no. She then went to a slightly older female when that person seemed inquisitive as to what was going on and because I was the only one around and they were maybe 10-12 feet away I could hear most of their brief conversation. The high schooler had a snotty tone and then they both looked at me and laughed, SMH. I left the restaurant and went through drive thru which took another 13 minutes despite just a truck being in front of me. When I pulled up the female who had just done nothing asked me if I wanted my quarter pounder. At this time it had been over 20 minutes of being at this location just for a pickup that should have taken 1-2 minutes tops. My burger was luke warm at best at this point and I told her this was ridiculous and shameful behavior and she matter of factly said "sorry". I tried calling the ownership group a few times but couldn't get through so hopefully ya'l have a better experience that the train wreck I had!

This location is NEVER open on time. It is supposed to be open at 5 A.M. I drive past around 5:15 or a little after every morning & it has still been closed way more than it has been open. The staff are not friendly with the exception of the older lady that takes the orders & money @ the drive thru & that depends on the morning. IF they do happen to be open when they are supposed to be they always take forever to get you your order, even if it is just a cup of coffee, I have waited 10-15 minutes for a cup of coffee more than once when I am the only one in line. Every male that has ever waited on me has had nasty, greasy hair & looks like they have not showered in days which is very unappealing in a food service type environment. The lids on my coffee are rarely on right causing me to be burned every time they hand it to me. Unfortunately, they are the only option for me on my way to work that early in the morning & that is IF they are even open when they are supposed to be.

I work by this location, so I’ve given them sooo many chances, but I’m fed up. Today I paid $16 to get the novelty meal offered, which I regret wholeheartedly. I ordered a quarter pounder with cheese and extra onions. No ketchup, no mustard, no pickle. I ended up with a burger with ALL those toppings on. The bun also had spots that were so dry/hard that I picked them off and didn’t eat them. Fries were dumped into my bag and spilled everywhere. I was given the wrong dipping sauce for my nuggets. I stopped ordering soda here because the Dr. Pepper always tastes wrong in every capacity. The staff are usually super nice when interacting with me, but sometimes if I have to go in to fix a mistake, nobody acknowledges me for several minutes while my food gets cold. This time, the stickers indicate they gave me the wrong person’s burger since it doesn’t match the order receipt. They didn’t even get that person’s order right. It had ketchup, mustard, pickles, and onions.

This McDonalds didn't give me a breakfast hash brown that I ordered and it was a manager that packed the bag. I got home and asked for a refund for the overpriced hash brown and didn't get it. They didn't even provide napkins with the order. It's the most unprofessional McDonald's I've been to and this isn't the first time they screwed up.