McDonald's Menu Prices at 5260 Millertown Pike ★3.3 (2870)

We Ordered 2 Large Caramel Frappe With Extra Caramel. This Does Not Look Like No Extra And Mind You All They Charge .50 Each. We Told Them We Asked For Extra And He Said This Is Extra Corporate Doesn’t Let Us Put It Inside The Cup. Well Dang If This Is Extra What Does The None Extra Caramel Look Like?

I came thru the drive thru and ordered two five dollar meals, and paid the extra upcharge for sweet tea and the extra up charge to have them Large, when I asked the lady to replace them with the correct size she has an attitude, she then gave me the right size I paid for but when I tried it , it tasted like straight water, so I came back around thru the line to have them replaced and when I asked her if I could have them sweetened she got upset and told me that I ordered unsweetened, I said to the lady “no I didn’t I have my receipt” she proceeded to snatch the large sweet teas out of my hand and then poured them back into the container and said “whatever “ to me. I want McDonald’s on Millertown pike to know that yall lucky I’ve changed because I almost drug yall employee through the window. Learn some better customer service cus some people will really go off about their food.

What is the point of having curbside pick up? I’ve had four instances now of placing a order for curbside for this specific McDonald’s and those four times I have had to come in and get my order because they have it packed with Uber eats and DoorDash orders. Having to come and pick it up if he’s the whole purpose of having curbside, does it not? I’ve never had this problem with the locations at Merchant, Western Avenue, North Broadway and Clinton Highway.

Terrible customer service. Ever single time I go to this location they mess my order up. This time is the last time I will be going sadly. I ordered 2 regular hamburgers no onions, I received 2 regular hamburgers no pickles. Maybe it’s just me but a toddler can tell the difference in a pickle and an onion h. I’m bet John and Sandra Farris are really proud of such an intelligent team. What happened did Willie retire? There’s no way he would have let a team of this intelligence run one of their stores. This place is a sorry excuse for a mc Donald’s.

Came to order in the drive thru. I pulled up my app to use an offer, redeemed the offer and then gave the employee the code over the speaker. In the 30 seconds I waited, she then said it had already been redeemed and I couldn't use my offer. She said "Ma'am this happens to alot of people in the drive thru". If its a reoccurring issue, sounds like it needs to be solved.