McDonald's Menu Prices at 2022 Yale Street ★3.6 (1256)

The parking lot is a little crazy congested. The workers are quick and nice. The lobby was clean and plenty of places to sit down. The frappee was made right . I got my food fast.

The service and food is always good here but I give this McDonald’s 3 stars only because they allow all the middle school kids to come in and cause so much noise and chaos. If you dine in at 8am and 4pm, you will be displeased and won’t even enjoy your food because of the immature teenagers . They need security there or at least a strong firm man that’s gone keep the kids in check so people can enjoy their meal

This is by far the worst McDonalds location. I will drive out of my way to find another restaurant in the future. I stood inside for 25 minutes waiting on my food after telling 3 separate workers I had placed an order on the app. Each time they went to the back (I’m assuming to find my order), and just never came back to help me. Then, when they realized my order had been sitting in the back, they just shoved the bag at me like it was my fault and said nothing. No apology, no thanks for waiting, nothing. Then I drive away because I’ve now wasted my entire lunch break, only to open my bag and find out the order was incorrect. I will never return.

I am writing to formally raise a complaint regarding the service provided by Ms. Liana L. during our visit today. We placed three orders at 9:25 a.m. At 9:30 a.m., we received only two orders, and one order was missing. At 9:40 a.m., my son asked Ms. Liana L. about the status of the missing order, and she told us to wait a moment. By 9:45 a.m., the missing order number was still not showing on the screen. We followed up again, but Ms. Liana L. was not helpful in resolving the issue or providing clear information. At 9:55 a.m., we approached the manager, who confirmed that the order was still in the system, but it appeared that one of our orders had been skipped by someone. We were disappointed with the lack of assistance and communication from Ms. Liana L., which caused unnecessary delay and inconvenience. We hope this matter can be reviewed to help improve service quality in the future. Thank you for your attention to this matter.

this is by far the worse customer service . a man that was working at the front on friday January 9th at 3:30-4pm was either mad for going to work, having a bad day or something because his customer service was BAD. I’ll rather drive to another location before stopping here again. all because i placed an online order for my daughter getting out of elementary school so she can eat and dad took her to pick up the order and because i wasn’t there physically it was problem and on top of it he didn’t give my daughter her small drink. WOW DO BETTEE