McDonald's Menu Prices at 1250 N Holland Road ★3.7 (1282)

Today is December 4, 2025 at 730am I went through the drive thru. Got home. And pulled my sandwiches out of the bag to find them barely wrapped. Disgusting! Whoever is on the line for orders is lazy!! No excuses! You get paid. Do your job right or quit! Simple as that!

Used to love this place but for the past year or so they have been REALLY been holding back on their fries. Every time I order a large and every time they give me a medium in a large container, its ridiculous. I don’t have this problem at any other McDonalds. Additionally, the last time I went the fries seemed like they had barely been fried.

I ordered two Double Bacon Quarter Pounders without Cheese. We had to wait 15 minutes after ordering only for them to not add the bacon, on both. The burgers were burned and nasty. This location is notorious for messing up your order smh.

I ordered my food and when it got to me it was half of what I ordered. It was sealed with McDonald labels so I know it’s not the driver. I did call the driver anyways and he told me too that he questioned the McDonald guy at the window if everything was in the bag because it looked alittle small and he kept saying yeah yeah yeah it’s ok everything is in there. Then I called McDonalds to see if they can refund me so I can order again because the food they sent me is not going to be enough for my children and they told me that they cannot refund me. I was told by Camille I guess she is the manager today 12/14/25 that I have to get the refund from door dash. I did tell her that I didn’t not order from order door dash how are they going to refund me. I ordered straight from the McDonalds app and after I made the payment they told me it will be delivered by door dash. Camille said it’s still door dash which I knew didn’t make any sense but I went ahead and called door dash and ofcourse they said I didn’t order from their app so they don���t have my order to even refund me. This is terrible customer service from McDonalds. You might be a big industry that you are not affected but you can’t just hurt customers and take their money and get away with it. My kids needed to eat their dinner and your staff didn’t seem to care and it was their fault. Terrible customer service.

As someone that has worked, managed, and trained in customer service my entire working life, I know when a review is earned!!! Every single time I have gone to this location, I find myself more and more impressed by the staff!!! They are absolutely the most polite fast food staff I have ever encountered!!! I don’t know who the training manager is, but keep doing what you’re doing!!!