McDonald's Menu Prices at 301 West Ridge ★3.8 (1852)

I am honestly disappointed, because this is the mcoddnalds I go to because it usually has high quality service and fast paced employees, but this time it was just weird. I had ordered a McChicken with extra mayo and the worker puts "no mayo" and then my drink was supposed to be a small and she also put it for a medium which also up charged my total. So I saw the "no mayo" on the screen and asked the worker if she put extra mayo and she hesitated and said that she did put extra mayo. Then I go to the window and they have me pull foward to the front having me waiting ten minutes which I wouldn't mind because they're busy, but once I get my food I get the most stalest unseasoned fries and they also forgot my condiments. I'm pretty disappointed.

It is incredibly sad seeing the service time after time again and nothing changing. Orders are always wrong and if not that these kids attitudes are horrible. As well as management. I called bc they had me waiting 20+ mins for a simple order to then get home and being incorrect and when calling you legit hear them laughing at the reason of my issue. McDonald’s owners need to take accountability for the slack and unprofessional employees they hire now a day. And I know my concerns ain’t going to change anything but man it’s just the saddest thing to see how this new generation is being held accountable for their errors and then when they do get to be in the real world be lost bc they were never taught actually consequences.

Worst McDonalds I’ve ever been to bad customer service and food so not go there ! The one in Hidalgo on Jackson always gives me my food fresh look at these old nuggets and fries they gave me !!

I rarely leave negative reviews, but my recent experience deserves attention. During my visit, the manager Rodrigo on duty provided poor service. My food was served cold, and when I politely brought it to his attention, I was met with attitude instead of an apology or a solution. I understand that mistakes happen, but professionalism and respect are basic expectations in customer service—especially from management. The experience left a disappointing impression of what should be a welcoming environment. I hope the business addresses this issue and provides additional training in customer care

Chicken sandwiches overloaded with Mayo. They used McDouble Meat and put it in the quarter pounder when they served it to me. Throws the fry’s ugly in the bag. Manager gets mad when asked for credit when they mess up the order.