McDonald's Menu Prices at 1217 E Hwy 83 ★3.7 (1900)

I stopped at the McDonald’s in Pharr, Texas and it was a terrible experience. They’re definitely not truck-driver friendly. I walked up to the drive-thru just wanting a simple coffee, and they wouldn’t serve me at all. They couldn’t even come on the speaker to say, “Hey, we can’t take walk-ups.” Nothing. Just ignored. The only bright spot was an employee who was outside cleaning the trash cans — he offered to go inside and get my order for me, which I appreciated, but there’s no reason he should have to do that just so someone can buy a coffee. If they can’t communicate or offer basic courtesy, I don’t see why I’d ever stop here again. I won’t be eating at this location anymore.

Everything was good, they were just kinda rude but it’s morning and no one likes working early but I mean at least do well at your job even if you aren’t having fun.

Ordered on the mobile app (3 happy meals with chicken nuggets). Had a 5 minute drive from my house got there and drove up to the window. I was rudely asked to move forward as soon as I approached the window without any greetings. Then proceeded to wait 15 minutes while other people were getting their orders as soon as they arrived to windows many including happy meals themselves. When the individual finally came to give me my order they gave me 3 happy meals that hadn’t even been closed and tried shoving them all out to me and I was trying not to drop anything while keeping them in mind. They forgot my juices which I had to ask for but I’ve never been given an open bag/box at any McDonald’s and it seemed unprofessional.

I try to avoid this McDonald's like the plague even though it's so close to my home. Why? Because every time I have given it a go I am always told to move up, park in a space, and wait. Not only do I have to wait but other customers too. Then when I get my food it's warm at best and fries aren't even fresh. Twice they gave me the wrong order. They move customers up so they can cheat the system and say they are attending customers quickly but they are not. Fast food & service means I order and I get my food at the next window maybe a minute topd. I have never had this issue with other McDonald's and for one meal at that. The Manager needs to improve their process.

I have been to this place 5 times in 3 years and haven't comment due to not coming regularly but each of those 5 times is embarrassing. Timely and professionalism is out the door in this place. Its mcdonald's not a Michelin star restaurant or a mom-and-pop.