McDonald's Menu Prices at 2105 W Frontier Parkway ★1.6 (300)

Ordered ahead with mobile app got there and still waited over 20 minutes. Took 37 minutes for food to be done and only ordered 2 burgers and 2 chicken nuggets and the double quarter pounder only had 1 meat patty. Fries were all under cooked or over cooked.

First and last time at this location. After waiting 25 minutes for curbside I went in and was ignored by one lady. After standing there for another 5-10 minutes a different lady came around the corner with "my food" and said there is only 1 person working the kitchen. I made the mistake of not checking the order and did not get 2-10 piece nuggets. Don't think I've ever had to wait that long at a McDonald's only to get screwed over.

New McDonald’s near to H-E-B with ample parking outside and have drive thru. Have seating arrangements which is clean and restroom are also maintained clean. Lack of staff at the counter which sometimes frustrates walk in customers. There’s no one serves counter and delay in providing kiosk orders. Food has been served warm and staff are nice.

This McDonalds location is horrible. If I could give their service less than 1 star, I would. I ordered breakfast for delivery well before they ended breakfast. Yet when the driver got there, they were not able to get my order. The supposed “manager” of the store called me and told me the order wasn’t going to be fulfilled yet their McDonalds app took my payment and was tracking the order the entire time. Then as I was speaking with the “manager” she hung up on me. This isn’t the first time with horrible or slow service at this location, but this was beyond bad. We love the convenience but we will take our business elsewhere.

I rarely leave reviews, but this particular McDonald’s has been consistently disappointing for months. The drive-through service is painfully slow every single time. It doesn’t seem to matter how busy or quiet they are — the wait times are always excessive. You can be the only car in line and still sit there for several minutes before anyone even acknowledges you or takes your order. What’s worse is that it’s not just a one-off experience. Every visit feels the same — no sense of urgency, no communication, and zero effort to move things along. Employees seem disorganized and uninterested in providing even basic customer service. On a separate occasion, I decided to dine inside hoping it would be a better experience. Unfortunately, it was just as frustrating. Staff members were standing around behind the counter, talking amongst themselves, while customers waited at the register to order. No greeting, no “we’ll be right with you,” not even eye contact. It genuinely felt like the customers didn’t exist. After several minutes of being ignored, I left without ordering. It’s disappointing because McDonald’s is known for consistency and quick service, but this location completely misses the mark. Management really needs to address the lack of customer focus and accountability. Until there’s noticeable improvement, I’ll be taking my business elsewhere.