McDonald's Menu Prices at 6069 Ingram Road ★3.3 (1766)

The new look is nice but I feel they should still have a cashier taking orders for people who do not know how to use the kiosk. Also there's a wall at the register up front that makes you feel like it was put there purposely so employees are not bothered by customers. Very impersonal. Also if you want a refill, need extra napkins or anything else you have to hope you get seen at the register and ask for it. There's no one to great you or to offer help at the kiosk. In my picture this is the wall I mentioned in my comment.

My pumpkin pies order was incomplete. I came back to get the missing ones and the drive thru traffic had picked up. So I came inside to correct my order. Manager Jeremy gave me extra cookies for making the drive back he said. Very appreciative of his kindness. I could hear him getting status of my fresh pies while he oversaw the drive thru line and front counter. Top notch management skills.

The gentleman at the first window was very nice and professional, and I truly appreciated his customer service. However, the woman who brought my order to the last window was very rude and lacked basic manners. Her behavior was unprofessional and disappointing. If she does not enjoy her job, she should consider finding employment elsewhere. Customers deserve to be treated with respect. A simple Thank you or You’re welcome goes a long way.

The person who was supposed to e working the counter ignored me for almost 10 minutes, until someone else took my order. Perhaps the worker does not know that kiosks don't recognize military id's (this stormilitary discount for discounts) or custom orders (I wanted an extra sausage patty). After I placed my order, I observed the worker interacting with other customers. She was friendly. But she never once acknowledged my existence. I spoke to the manager, a young girl who listened politely and simply said she would talk to her. The "3" rating is too high. PS - No one wore name tags. Edited to add: As I left the restaurant, a. ustomer.ran after me, yelling that I was rude. When I asked her who she was,her response was "You're going to find out". She wasnot an employee, just a customer - Hispanic female in her 40s-50s,short hair, glasses, wearing a too tight t-sbirt and tight leggings. Yeah - I am definitely NEVER going g back there.

This McDonald’s make me not ever want to even eat again 32 mins in line just for fries and an ice cream cone shit don’t even make sense never going to a McDonald’s period !! Now 24 mins late to work how great 🤦🏿‍♂️