McDonald's Menu Prices at 2034 E Se Loop 323 ★3.3 (1631)

Staff was absolutely rude. I don’t even leave reviews but I have never experienced anything like this. First off there was a brown substance on my double cheese burger. I don’t know if it was chocolate or what. I Took it back. They made a new one, cheese was cold and it was missing onions. Took it back again. I was nice. Didn’t make a deal about it. I get the burger back and they put a whole cup of onions on my burger…. Idk who yall got working back there but Do better. Don’t be mad at the customers cause you’re doing your job. And it’s not even that deep because it’s a $3 burger but it’s the principal of things. Period. And based off the comments, yall need alot of work. Never understood why people choose to work in fast food, then get that they gotta work and get mad at the customers

Brought my kids with me to eat and play at the playground but my order was wrong over and over again. 1st thing they forgot my kids fries in both happy meals. 2nd had no bacon on my wifes burger aswell. 3rd my cheese burger that was suppouse to be all the way had only ketchup and pickles. 4th had to have my homestyle Burger remade not once, not twice, but 3 Times! And even still on the third remake with was still wrong. 5th they don't replace there teas so I wouldn't really suggest ordering a sweet tea or a unsweetened tea labels where from 11am-7:15pm and it was 8:22pm when I arrived, I had to ask for the tea to be remade. Not just that, the manager is still just sitting quietly on her laptop till I said something to her about my order being wrong and the lady just allowing all these kids act fools and trash talk to each other and just be disrespectful all around without even batting an eye towards them or making sure the kitchen staff has everything under control there response was "we let the new guy make it, instead of just apologizing for the order being made wrong.

The play area was absolutely disgusting. Tables were dirty, had to ask someone for a rag to clean the table me and my family were sitting at. Trash cans full to the top, smell really bad. Its not just the play area the main lobby had trash everywhere also. They were not even busy. This is not the first time. The last 4 times we’ve been here its been bad. One time even employees were in play area and had to have management remove them. Then they were walking around videoing themselves where our kids were, talking about how they hate their jobs. This will be our last time here because it has not changed.

I will never go to this location again. I ordered 4 breakfast sandwiches and 4 hash browns. I waited in line 30 minutes for my food. Once getting home I noticed that they forgot one of the sandwiches and threw the food together for sloppy. I called back to get a refund for the sandwich I never received and the manager that answered the phone had horrible customer service and got an attitude with me about the whole situation and never apologized for the inconvenience or bad service. I asked for my card to be refunded and he said that not how we do that. I told him I was not driving 20 minutes back into town for there error. I said you can mail us a coupon for a free sandwich he said no we don’t do that here. I don’t know how they are going to stay in business with such rude management

How is it possible that I buy a large McFlurry and they only sell me half the product? My cup is practically empty. It was gone after only four spoonfuls.