McDonald's Menu Prices at Franklin — 37064 ★3.8 (1588)

Not too bad for a McDonald's location. I was surprised by the speed of service as I literally ordered my breakfast from the app in the parking lot and then walked inside to it being placed on the rack for OLO pickup. As far as ultra processed foods go the sandwiches were also good but the real purpose I even came into the restaurant for was to fast charge my phone and upon scanning the dining area all outlets are covered except for one. Which is a dual outlet with USB ports. O

So I went into this store at 1020 in order a sausage mcgriddle combo. Apparently the sausage mcgriddle combo doesn't exist anymore The lady Tracy in the drive through was extremely rude. I ask questions, and she act like she didn't have the time or the patients to explain anything to me. She completely stopped talking to me while I'm in the drive through. I had to go inside the store to get an explanation on the combo. She shouldn't be working in the drive through.Because she doesn't have any customer relations skills. Someone like that with a rude attitude.And a short, very short with customers when they have questions about the menu changes should not be working a drive through, tracy is rude and she needs to be demoted to a position that she's where she's not communicating with customers. I had to talk to the supervisor I'm pretty sure her name was Evelyn. She was nice. She explained what happen. I have no issues with her. But Tracy is a terrible worker. She needs to be retrained and somebody need to teach her customer relations. If she's going to be working the drive through terrible service

Went inside to order. This is a Spanish-only restaurant. (?) They have a designated English speaking employee who struggles but manages to get my food request. Food was McDonalds quality, just what you’d expect, but the atmosphere tells me something different and not good. What ever happened to the idea of Assimilation and learning the local language? For thousands of years, you travel to a foreign land and step #1 was learn the local language. All cultures around the globe did this. Assimilation; it’s basic respect.

I came to this location because they still have a play area for the kids, which is fantastic. However, the experience inside the restaurant was unacceptable. The entire facility had a strong, unpleasant odor of fecies and it was freezing cold. The thermostat was set to 61°F, with an outside of 49°F. When we asked if there was a way to turn the heat up they said yes and never did.

Clean place, very friendly employees! They make my order super quick!