McDonald's Menu Prices at 2000 S Western Avenue ★3.5 (2677)

Literally the WORST McDonald’s I’ve ever been to. Waited 20 mins for FRIES.. on top of that, WHERE ARE THE PEOPLE TO TALK TO?! Is this a completely contactless joint or something? It’s awful. Go back to what it was and take peoples orders.. or maybe at least bring the food out people order in a timely manner.. my friends and their kids sat for 30 mins with no drinks, food, napkins.. anything.. then when they finally got their food, there was an eyelash/small hair in a burger.. When asked for things, the employees act like we’re trying to take their first born child.. On top of everything, bathrooms are locked and can’t get in without a code.. can’t find a human body to get the code.. this visit was the worst visit I’ve had at ANY fast food restaurant in my life. I will NEVER be back. Hire a new crew or close the location down. Either seems sufficient 😡

The employees here are clearly operating on a higher plane of intelligence the rest of us just can’t access. Jan 4th @ 18:30, I ordered a double quarter pounder and asked for no onions. The male drive-thru attendant confidently informed me they don’t even come with onions. Amazing. Knowledge is power. I paid, was told to pull forward, and did exactly that. When my food was brought out, I double-checked—because I enjoy consistency—and was again assured there were no onions. Reassuring. Trust-building. Inspiring. Well, imagine my delight when I opened the box and discovered I was the chosen one, the lucky s.o.b. who received onions on a burger that, according to two employees, doesn’t even come with onions. Truly magical customer service. A culinary mystery for the ages.

Sent my husband to pick up our order and they told him a refund and ice cream machine was down and ended up giving the wrong one annnddddd just a little bit of ice cream for $3. You have to be serious now. I’m not very happy with this outcome!!!!!!! Very well melted/ creamy Edit: my order was just completely ignored by special instructions!!! Asked for no tomatoes and was STILL GIVEN TOMATOES ON MY ORDER. Do better McDonalds. Some people have allergies to foods and you can put someone in the er. Also I wasn���t given all sauces what I asked for. Putting order I made. Fries were definitely cold.

This McDonald's is so irritating. We asked if the ice cream machine was working, told they'd be right back, and watched as they took 3 other customers, completely ignoring us. We waited over 8 minutes after simply asking about ice cream. When they came back to us they ignored the question we asked and pretended we never asked. When they finally took our order she was extremely rude and dismissive. Ice cream machine is never working. Most employees have the worst attitude here. I will just be taking myself elsewhere in the future. Worst McDonalds in Amarillo by far.

Rounded out, Mac's is usually middle-of-the-road average for me. I appreciate it most when I don't eat for a while, and I slide into a hypoglycemic state (my first wife coined it, "Dr Daso and Mr Smythe"), and my eyes grow big and crazy, and people appear to avoid direct contact with me. No drug or natural remedy can provide a short-term fix for this state and satisfy your sudden craving for salt, starch, and fat faster or better than a quick drive-thru at Micky D's.