McDonald's Menu Prices at 110 Jena Marie Way ★2.9 (258)

Ordered Happy Meal with a plain cheeseburger for my kid last night. Got mustard AND A STICKER cooked into the cheese. No answer when I called and no one returned my voicemail. Disgusting.

Empty- very cold no one to help our senior citizen to help with their orders. I called out for help and Estrella helped and told her how inconvenient it was that no one was at the register- 2 couples seniors walked out after looking at the machines . They wonder and got out. Owner if this place hire for more help and don’t forget technology is great for us but the Human touch creates mire smiling faces and will give you mire revenue!! Get the wisdom from our senior citizens. Put sugar, cream and coffee stirs The floor was not wet but dirty. I counted 6 employees and not one asking with we need it any thing.

I placed an online order for curbside pickup because I foolishly believed words still had meaning. “Curbside pickup,” as it turns out, actually means sit in your car for 20 minutes contemplating your life choices. After waiting long enough to qualify for employee benefits, I drove through the drive-thru to see what was going on. No one there. Lights off. Fully abandoned. It felt less like a restaurant and more like the opening scene of a post-apocalyptic movie. Naturally, I called the store. No answer. I assume the staff had transcended to a higher plane of existence. So I went home and ate somewhere else — a decision I stand by. Thirty minutes later (because timing is an art form), I received a text cheerfully informing me that my order was ready. Incredible. Truly groundbreaking logistics. Unfortunately, I am not equipped with a time machine, so the food remained uncollected. Three days later, I called to request a refund. I was told to call my bank. That’s right — McDonald’s invented a new customer service model where you pay them, they disappear, and then your financial institution gets involved. In summary: • Ordered food • Waited patiently • Restaurant vanished • Food appeared spiritually • Money never came back If you’re looking for a place that challenges traditional ideas like “open,” “service,” and “accountability,” this McDonald’s is doing bold, experimental work. Would not recommend — unless you enjoy hunger, confusion, and mild existential dread.

I customized my meal by adding cheese which they forgot. I had to go back through the line and tell them and they slapped a cold piece of cheese on my disheveled sandwich. Mayo all over the place. Who wants a cold piece of cheese on a hot sandwich? I feel they should have asked if I wanted it remade and offered an apology. I’d prefer my Harker Heights location as they are much better at customer service.

This McDonald's has improved since first opening. Same great quick food you come to expect and the staff in the drive-thru are nice and efficient. Thank you for keeping breakfast items available until 11 on weekends.