McDonald's Menu Prices at 6503 I 35 S ★3.4 (2239)

I had one of the worst experiences at this McDonald’s. I ordered a value meal and paid, then picked up table number 57 and sat down to wait. I waited for almost 30 minutes and nobody brought my food. I went to the counter several times to check, but couldn’t see my order anywhere. About 40 minutes later, I noticed an opened food bag sitting on a table near the entrance. I went to look, and unfortunately—it was my order. The ice cream was missing, and the ranch sauce had already been opened. I was frustrated because even if they didn’t want to bring the food to my table, they shouldn’t leave someone’s order randomly on a table where anyone can touch it. I told one of the employees that my food should not have been left there unattended. She didn’t seem to understand English well (she spoke mainly Spanish), so the communication didn’t go well. I was annoyed but decided to let it go—until I started eating the nuggets and realized one piece was missing and the box had clearly been opened before. There was a homeless person sitting near the entrance, and I strongly suspect he took food from my bag, because the staff left it out where anyone could reach it. That means I accidentally ate food that a stranger had already eaten from. It made me extremely sick to my stomach. This store’s food handling and customer service are unacceptable. If a manager reads this, please check the security camera footage. This happened on November 28th，2025, between 6–7 PM. My order number was 735. The management here seriously needs improvement.

⭐⭐⭐⭐⭐ 8/7/2025 Stopped by the McDonald’s at 6503 I-35 South in Austin, TX this morning. The service was fast and the location was very clean, which I always appreciate. My food came out hot and fresh—hash brown was crispy, the sausage biscuit hit the spot, and the orange juice was ice cold and refreshing. One note: the person taking my order didn’t really greet me or seem too enthusiastic. No “good morning” or “how can I help you”—just kind of stood there until I started speaking. It felt like the team was more focused on getting through orders than engaging with customers. That said, I get that everyone has off days, and it didn’t ruin the experience. Overall, I’m still giving this location 5 stars because it was quick, clean, and the food was right. Just a little more warmth from the staff would make it even better.

Very disappointed. The fries portion was clearly incomplete—not even close to full. We didn’t check the bag until we got home, but next time I’ll have to. Also, the bun looked bitten with a piece missing—not huge, but it makes you wonder if something actually bit it before serving. This raises concerns about quality and cleanliness. Update: also we didnt get a receipt with our order, makes sense so they dont get complain and get in trouble with their GM

I went through the drive-thru today and ordered a shake and a frappe. Even though there was only one car ahead of me, I was told to park in spot 1—which already seemed excessive for just two drinks. After waiting outside for 15 minutes, I finally went inside and found my drinks sitting on the counter, melting. Unfortunately, this isn’t the first issue I’ve had at this location. The last time I came for breakfast, they left the eggs off my sandwich for no reason and even charged me extra for bacon that I never added. The service here consistently falls short

I don’t know what kind of circus y’all running at this McDonald’s, but this was hands down the worst meal I’ve ever had. My fries were straight-up burnt like y’all cooked them in hellfire, and the nuggets? They tasted like they’ve been sitting under a heat lamp since last year. Honestly, if I wanted disappointment, I’d call my ex, not order McDonald’s. Whoever was in the kitchen needs to retire immediately because this was a crime against food. Never again.