McDonald's Menu Prices at 4730 S Alameda ★3.4 (912)

Got a burger with what looks like someone took a bite out of my damn patty. And they shorted me a small fry. I waited almost 20 minutes for this. Lovely.

Experienced poor quality food and service. Fries 🍟 were dark and burned. The drive-thru server’s customer service skills were poor. I asked her if I could get a new fry. She told me they would come out the same due to something being wrong with the fryer. After receiving another poor quality fry, I asked for a refund and gave back all of the food that was purchased. She then asked if I was returning the kids toy I purchased as well. The lack of empathy from the employee was the worst part. I am okay with needing to go to a different McDonalds for my grandsons dinner. Now I have been waiting 30 minutes for a refund so we can go to another location. Please teach the staff how to empathize with the customers.

During the time of living next to this location for the past 3 years it has been the worst experience from this chain. You rarely get food from the drive thru window and are sent doing a tight carousel through the parking lot feeding back into the very line you already waited in. We are usually missing things out of our order. And the amount of times ive been skipped in their drive thru because they dont know how to A B the 2 lanes properly is insane. This location needs a new GM, manager, assets, etc. I doubt this location would pass any kind of inspection this fast food chain expects from its day to day operations. Haven't gotten sick so giving 2 stars instead of 1.

If I could leave a negative star I would, Extremely disappointing experience. Service was poor, and employees were using personal cell phones instead of assisting customers. This reflects a lack of professionalism. I hope upper management addresses these issues promptly.

I always ask for extra onions. No McDonald's will do it. Today I said, "Extra onions, like I'll pay extra but throw like a guap on it (normally used in reference to money but works when explaining a large amount) & they got it! This is going to be my only McDonald's from now on. Give them a raise! Oh & they were super nice to my handicap son & really went above & beyond. Great crew! So happy 😁