McDonald's Menu Prices at 1500 S MAIN ST (Hospital) ★3.8 (1346)

Busy and plenty of staff They pump out some food .Clean and my food was not sloppy .

My sweet husband is currently being treated at JPS so I came down to the McD's inside the main hospital for some lunch. First of all, the restaurant is bright and clean. All the lights are on, all the menu displays work, they have great music playing, the floors are swept & mopped, and there aren't any dirty tables anywhere. I ordered the $5 meal. They made it fresh, everything was piping hot, the food had great flavor, and above all, the staff was thorough, efficient, and friendly. Professionalism goes a long way! Best location I have EVER dined at. 10/10

Location: McDonald’s – John Peter Smith Hospital Address: 1500 South Main St, Fort Worth, TX I had a very unpleasant experience at this McDonald’s location due to the supervisor’s behavior. I simply asked a question about the difference between ordering a meal and ordering items separately, and I politely requested that my fries and nuggets be served hot. Instead of responding professionally, the supervisor became rude and dismissive. She then began speaking to other shift crew members in Spanish while looking directly in my face, talking trash about me in Spanish, not knowing I understood it all, because I was bilingual, which I found extremely disrespectful. Whether intentional or not, it created an uncomfortable and unprofessional environment. Fort Worth is a diverse city, and there are many bilingual customers no one should be made to feel talked about or disregarded. This behavior showed a lack of class, poor leadership, and very low customer service standards, especially for a supervisor. I expect better professionalism, respect, and courtesy from management staff, particularly in a hospital setting where customers are already under stress. I hope corporate management addresses this issue and provides better customer service training for supervisors at this location.

Place food is almost always hot,, employees are friendly always

Worst customer service ever. They could care less if they help you or not.. the manager just makes a face if you have a problem with the app to use to get points and the young girl cashier has no clue even what you are referring too. It's always 50/50! What kind of service or food you want there.