McDonald's Menu Prices at 1455 N Main ★3.3 (1648)

My first negative experience while visiting Utah. I ordered in the app, as did my husband. I ordered a large HOT caramel macchiato and my husband ordered a large hot coffee. We pull to the last window, and a guy opens the window and hands me a receipt without using any words. Then we wait for 5 minutes, the same guy opens the window and without using his words again - hands me an iced drink and shuts the window. So I wait again, he opens the window and looks at me, so I tell him that I ordered a hot macchiato. He takes it back, then a couple minutes later he hands me the same drink! I tell him again that I ordered a HOT drink. All the while this guy refuses to speak one word to me. I asked the guy at the window if there was anyone that I could actually speak with, and a woman comes to the window and says “the receipt says iced” - it didn’t. I try to tell her that I’ll just take the iced, but she walks off to make the drink I actually ordered. I eventually get the drink, it’s about 75% full and tastes like nothing. My husband was given a leaking hot coffee to top everything off. This guy wouldn’t have a job where I’m from, far too many people willing to do their job for this type of behavior to be acceptable.

This is what I opened up to find when I ordered a double quarter pounder with cheese. It was the worst burger I've ever had. The bun was for the smaller burgers and it was stale. The meat was extremely salty and falling apart. I couldn't finish it. This has happened to me 3 different times on the night shift. I don't know what's going on in the back but someone needs to be trained better. Really disappointed

This one was doing such a great job for a couple years and now the last 5 meals were totally garbage. Food comes out cold they didn’t listen to how I wanted my food. The fries are soggy and gross. The burgers are cold and way too salty, each time they tried to forget my drink. Totally stay away from this location until they get new management. There’s apparently a bunch of people there that do not care at all about the quality of food.

Terrible customer service. My whole family went at 10 PM and wanted to place our order. The manager, in a dismissive and disrespectful manner, without even acknowledging our greeting, loudly told us that the lobby was closed. Then another young man came out and said he would take our order, but the woman who had initially served us wouldn't allow it and left us waiting for more than 30 minutes. Then she yelled again from inside that it was closed. This isn't the first time something like this has happened at this establishment. They always treat customers terribly. We will definitely not be returning to this store.

Kind people(staff) were here, made my night better. My spicy chicken sandwich was nice and proportionate, I couldn’t taste any spice though it must be the recipe. They added extra lettuce like I asked for. Also the nuggets were crispy and still warm so that was a nice treat as well. It’s not great having to walk through a gas station to get there but it is what it is. The place is pretty clean for the most part and I like that it’s kinda tucked away and not too noisy.