McDonald's Menu Prices at 400 S Battlefield Blvd ★3.7 (1052)

This is possibly one of the worst McDonald’s in the Great Bridge, Hickory, Grassfield area. I quite literally have to return to this McDonalds to pick up missing items from my order every. Single. Time. I order. From this McDonalds. It doesn’t matter if I order through the drive-through or with the mobile app. Most of the time I order, it’s a mobile order, so you’d think it’d be easy. I genuinely wish I was exaggerating. I’ve lived in this area for almost a 10 years now and I intentionally go out of my way to go to the Hillcrest McDonalds, which is further from my house, to get food when I order, because this one is so bad. I keep returning with hope and I get disappointed every time. I often find myself wondering, is it only me? Am I just unlucky? That’s how bad it is. This isn’t including the times I’ve showed up at 8pm, and no one is answering the drive through. Only for me to find all of the employees smoking in the parking behind the McDonalds. Online, the app, maps, everywhere says they’re open, yet no employees are inside working. Now that has only happened a few times, but that in combination with consistently missing things from my order EVERY ORDER is just ridiculous.🤷‍♀️

Maybe you should invest some time and some training. If the customer says little ice light ice that does not mean fill the cup, one thousand percent full of ice to where the straw will not even go into it. Also, if the customer ordered a large, maybe you should give them the large and not the small fries are colder than the ice

The service at this location is absolutely horrendous. On multiple occasions, including today, have had to wait more than 25 minutes for an online order. It is unacceptable that when you have online orders that are placed well in advance, use curb side pick up, and then still have to go inside instead to wait another 15-20 minutes for your order. Avoid this location because management does not care about quality. All said and done- 37 minutes for an order totaling $9.50 I would welcome a franchise owner to reach out.

Tried to call location but just get answering machine. We got food poisoning from your establishment, just hours ago. I would like to know if you've had more cases.

Ive had my fair share of bad fast food. But this, by far, makes it the most time consuming and irritating ive ever had. I went out of my way to only order my food when I was sure they were not busy and when I open it up quite literally every single thing was incorrect and had stuff I took off on. Not only that I received a small frappé when I ordered a medium. I went back to get my food remade and I kid you not it took them nearly half an hour to remake it. And the worst part of it is the lady insisted that the very very obviously small sized cup was obviously a medium. And by then it had melted. Also only one employee in the entire kitchen was wearing a uniform. I can only recommend this place if your into having the wrong food be made consistently.