McDonald's Menu Prices at 2203 N Pearl St ★3.4 (1561)

Placed an order in drive-thru gentleman at speaker couldn’t get my order right until it seemed like he did. Ordered several items kids were coming out of school of course hungry. Pulled up to window to for payment and guy couldn’t figure out what was my order calling me 3 different names because of mobile orders i told him what i was getting. Moved up to pick up window young man was giving me wrong order and seemed confused until “ manager” helped out and said yeah that’s his order . I asked is all of it in the bag yes . Thank you . Got home after spending almost $40 dollars on food we were missing a burger and 2 of 5 that we ordered but inly received 4 were not plain. So i said ok let’s eat it is what it is . My other son came out of school he said can i have McDonald’s i said sure “ al let them know there was a burger missing “ so i went back receipt stayed home i went through drive-thru and same gentleman on payment window i told him my situation he said let them know on pick up window. Okay. So i asked to speak to manager while picking up my son’s order “MARIA” manager on duty 2/20/2026 i explained to her which i know i didn’t have food or receipt to proof to her and she asked for receipt so she can see i guess that i payed for items. I told her oh im sorry i just came from picking up my son from school i don't have it. She said im going to do it this time only, because then everybody say’s the same thing . I said you know what im okay. I said im ok keep that burger she said im going to do it i said no thanks you and drove off. Thats fine i visited this restaurant twice and less than a hour and spent over $55 dollars and you want to tell me this. Thank you but no thanks McDonald’s there’s other places on pearl that have better customer service.

How you do one thing is how you do everything. Avoid this location at all costs. Whoever manages this location at night should be ashamed of themselves. I came at 11:58pm and the app allowed me to place an order, but then when I came through the drive thru, all staff ignored me. Not my fault, simple mistake, but terrible customer service. They don’t care here. I am a General Manager at a high end fitness club. I would fire anyone that treated me like they did. It takes 2 seconds to tell a customer you are closed. Go to Taco Bell or Burger King where the employees are friendly and polite.

This was a surprisingly pleasant experience for a fast food restaurant. As a food worker myself, I was impressed with the professionalism and upfront communication from the worker in charge. Food was fresh and actually enjoyable. The dining place and bathrooms were also clean. Keep it up!

Newly built McDonald's. Squared away. Always got hit fries, orders have been correct, friendly professional staff. One of my favorite McDonald's - No, they are NOT all the same.

(McDonald's on 26th and Pearl) I am writing this review on behalf of my wife who is currently laying in a Hospital bed with food poisoning, 103.2 fever, sweating liking crazy and major bathroom issues..Everyone, be careful ordering the Mcfuffin sausage with egg and cheese, there's no telling if They're staff is washing their hands and actually wearing gloves when preparing your food. We certainly won't be back to any McDonald's anytime soon. Oh yeah...Corporate was notified, so was the BBB. Enjoy your Breakfast, Lunch or Dinner.