McDonald's Menu Prices at 1975 S Union Avenue ★3.4 (2821)

Getting food from this drive through feels like a roll of the dice. Roll a 1- Everything goes smoothly. You get your order in a timely fashion with no errors or issues. Roll a 2 or a 3- They will have you pull up to another space as they finish getting your order ready. You will have to wait longer than if you rolled a 1, but you get your food momentarily with no issues. Roll a 4 or a 5- They will have you pull up to another space as they finish getting your order ready. Your wait will be long enough that you will start to wonder if it would have been quicker ordering inside or going to another McDonald’s all together, but before you are done contemplating, you get your food with no errors. Roll a 6- They will have you pull up to another space as they finish getting your order ready. You wait a while, contemplating the same points mentioned if you rolled a 4 or a 5, but this time, you get your food and they get something wrong with your order. Your mileage may vary on this. But for me, when I go there, there is a 50/50 chance I am going to be waiting there a long time. But hey, it’s the closest to my house so I just keep on going.

The staff are friendly, efficient. I rated the food a 2 ,not because it was cooked wrong, only because I don't like to eat McDonald's. The atmosphere was light and friendly. We were there for a fundraiser and we couldn't have asked for any more cooperation and kindness to us all. The staff at McDonald's made the day. Thank you.

By far, the worst customer service of all locations in the area, including the hood!!! Lol! Attitude and an "oh well, your problem" outlook sent me to the 6th Ave location. Next time it'll send me to Wendy's. The manager's attitude over shadowed the kindness of the staff behind her, looking apologetically at me!!! LMAO!!! Wow it was sad, but funny. Find a job that makes you happy girl. Mmmk

I've gone to McDonald's three different times in the morning to get oatmeal. Every time he seems they don't want to tell me if they have the fruit. I don't know why i'm a loyal customer i feel wrong because they should tell me up front this morning. I finally called, let them know. Their excuse was, oh, they just forgot to put it in the bag. They had me pull up to another window and wait, and I waited there.Another five minutes for a simple coffee.And an oatmeal, what is going on there?They need to redo their people or something.Or just pay attention, how's that?Could you please pay attention?PLEASE! THIS IS NOT THE ONLY THING ON OTHER ORDERS TOO TOO MUCH MAYONNAISE ON THE FOOD, IT'S JUST RIDICULOUSNESS!! I Wish I didn't have to say anything. 😕

Got all the way home and my breakfast burrito wasn't in the bag. Turned around and flew back to McDonald's because breakfast was almost over. The manager kept me waiting 15 minutes until breakfast was over before coming to the counter to talk to me. Then she refused to even refund it because I wasn't given a receipt at the window. She told me I had to prove I even went to that mcdonalds. I told her to go check her cameras. I had showed her the charge on my bank account but that wasn't good enough. I asked her How was i supposed to prove it if they don't give you a receipt? She told me to "figure it out." So rude!!!!