McDonald's Menu Prices at 7217 Pacific Ave ★3 (4159)

At first I wasn't very pleased with the speed of the service but they totally redeemed themselves by the great customer service especially Katie Catherine with a k she's amazing she went above and beyond and totally made what was a mediocre experience into a excellent experience. Those are the type of people you want to keep around so I hope McDonald's is keeping tabs on the good employees. She's also was training somebody at the same time was doing a exceptionally good job of that as well.

This was likely the second most unsatisfactory experience I have had at this establishment. It took approximately 30 minutes to receive the order, and when the drinks were prepared, they were incorrect. The fries were cold, and I inquired with the attendant at the front counter if I could receive the correct drinks. The drinks were prepared, but the attendant exited the premises, and no one appeared to be responsible for distributing the order. There was a lack of communication. I was unaware of the manager’s location, but individuals were yelling curses word. I was concerned about having my children in the lobby. To make matters worse, it took them 30 minutes to prepare one large fry, which was also cold. The same employee that I asked to replace the drinks with the one standing around on the phone while the drinks sat near the drive-through. The attendant who was operating the fryer removed the fries from the fryer and left them unattended without placing them in the fry station to maintain their temperature. Subsequently, she requested additional fries, resulting in the same cold fries. Consequently, we departed the establishment, discarding half of our food due to its inability to be consumed due to its cold temperature. It is imperative that this establishment implement changes to enhance its efficiency.

This is consistently the worst McDonald's, restaurant, and place in general. I've been here 4 times and everytime it seems like the employees are intentionally making people wait as long as possible. They don't take people's orders. People are in line for genuinely over 45 mins consistently and after ordering it's another hour wait time. It genuinely seems like there is no management and employees just seem to be doing whatever they want. I've never written a review before but the consistency of terrible service that this place has deserves one

Never once have I received literally inedible food until today. Got 2 hashbrowns both still frozen in the middle still SOAKED in grease that coated everything else in the bag too. Id reach out to corporate but the receipt paper is so faded and illegible I cant even do that. Dont waste your time or money here.

Very disappointed with my recent visit. I picked my order, and the fries were so dry and hard they were inedible. I drove back to the store to ask for a replacement, and the manager told me I had to return the food—no apology or courtesy at all. When I got the replacement, the fries were still just as bad, tasting like they were cooked in old oil, and the burger patties were cold. It felt like they didn’t care about fixing the issue at all. Poor food quality and even worse customer service. Definitely not what I expected